I had a FANTASTIC experience in Kendal the other day. I had bought a simcard for a phone at Manchester Airport and had not been given the info I needed to activate the plan. I went in for help and w... See more
Company replied
Location
Switch location8 Westmoreland Centre, LA9 4LR Kendal, GB
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See what reviewers are saying
Needed help in setting up e-sim for a forthcoming trip and was so helpful and actually set my phone up.i was so pleased with the service and ever so grateful
Company replied
Karl and pearl at Vodafone Kendal have been so helpful and I would like to say a big thank you to them The time they spent sorting out my phone issues and speaking with Apple directly for me
Company replied
Hannah in Kendal store was exceedingly helpful patient and knowledgeable as I tried to get upgrade on my overdue contract. She quickly understood I wasn’t techy so explained things in normal langu... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kendal
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
8 Westmoreland Centre, LA9 4LR, Kendal, United Kingdom
4.9
Excellent
223 reviews
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Daniel
Had an issue with my phone not charging and my cable not inserting into my mobile properly. Dan was very confident and patient with me and willing to help as he cleaned out my mobile of dust and fluff that had collected and tested it after for me and worked good as new. Very lovely and personable gentleman and highly recommend seeing him in the Kendal store! :)
February 22, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hey Agnes,
Thanks for letting us know what an amazing job Dan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful took time
Really helpful took time, amazing service.
February 21, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hey Roseann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Morgan
My old phone completely died on me after hanging on for life, so I went into the Vodafone store in Kendal and was greeted by a young lad called Morgan. Very patient, quick and effective with ordering my new phone and setting it up for me. 10/10!!!
February 20, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hi Lucy,
Thank you for taking the time to review this recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Val helped me get a new phone and…
Val helped me get a new phone and worked hard to get the data transferred amazing service.
February 19, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hi Gerald,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Professional experience
Val and Morgan made me to feel very at ease, any questions where handled with the upmost professionalism, will definitely be back
February 19, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hi Jessica,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I want to take a moment to appreciate…
I want to take a moment to appreciate the excellent service I received from Amber at Vodafone, in Kendal. She has been incredibly helpful in assisting me with transferring my old phone to Vodafone and setting me up with my new Samsung S25 Ultra.
Amber was patient, knowledgeable, and made the entire process smooth and hassle-free. She answered all my questions and ensured everything was set up perfectly. It’s not always easy to switch providers or get a new device, but her professionalism and support made a huge difference.
Thank you, Amber, for your outstanding service! Vodafone is lucky to have such a dedicated and helpful team member.
Highly recommend!
February 8, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hi Viraj. Wow! Thank you for your glowing review for Amber. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding Service from Amber at…
Outstanding Service from Amber at Vodafone!
February 8, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hi Yasodha. Thank you for your review for Amber. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly staff in the Kendal store…
Very friendly staff in the Kendal store all very helpful and patient. Morgan was especially patient and kind with me as I've never had a contract before however he made my transition from pay as you go very seamless and took care of it all for me. 5 Stars!!!
January 27, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hi Janet,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Vodafone Team
A kind, informative and speedy team. I was able to make a smooth transition over to Vodafone and have any questions answered thanks to Valarie.
January 22, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hi Ben,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Great service, very helpful. Val once again sorted out out a contract for us and made sure we understood everything.
January 20, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hi Christine. Thank you for your review for Val. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5star
Amber is lovely and knowledgeable, helped set up my devices and we had a great laugh! Definitely recommend Vodafone kendal, all staff are lovely
January 18, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hello, Michael,
It's great to hear that you received a 5 star service from Amber! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and lots of patience
Very helpful and lots of patience
I would recommend.
January 15, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hi Ann,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I was helped by a very charming young…
I was helped by a very charming young man called Morgan, very polite and patient with me as I don't really understand technology and even moved my information over from my old phone.,
January 7, 2025
Unprompted review
Reply from Vodafone UK - Kendal
Hi Joan,
Thank you for taking the time to leave us a 5 star review and the fantastic feedback about the team's customer service level.
Thanks,
The Vodafone Social Media Team
Val who served me in the Kendal branch…
Val who served me in the Kendal branch sorted out my new broadband and managed to deal successfully with a problem with my address. She was so friendly, helpful and professional and ensured I went home with everything in order.
December 23, 2024
Unprompted review
Reply from Vodafone UK - Kendal
Hi Sacha. Thank you for your review for Val. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Christmas Review
Honestly, had Morgan a couple times and he’s been fantastic! Normally changing accounts and contracts is an awful - but he’s so lovely & helpful! So patient when you don’t know the code!
Thank you so much for your help & always a pleasure!
From the Youngs x
December 30, 2024
Unprompted review
Reply from Vodafone UK - Kendal
Hi. Thank you for your review for Morgan. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super service
Super service, Morgan was very helpful with a long standing issue. Went above and beyond to make sure we were sorted before we left the branch and was very quick working out how to help!
December 30, 2024
Unprompted review
Reply from Vodafone UK - Kendal
Hi Josh. Thank you for your review for Morgan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful experience with Amber setting...
Wonderful experience with Amber setting up my new phone. Thank you.
December 27, 2024
Unprompted review
Reply from Vodafone UK - Kendal
Hi Paul,
Thank you for your review and great feedback!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had problems with my new phone data and…
Had problems with my new phone data and Val helped sort it. Thank you so much for all your help.
December 16, 2024
Unprompted review
Reply from Vodafone UK - Kendal
Hi Joan,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amber and Morgan did a great job…
Amber and Morgan did a great job upgrading me to an IPhone 16
Very courteous and professional
November 26, 2024
Unprompted review
Reply from Vodafone UK - Kendal
Hello, Robert,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent help and service from Val
Excellent help and service from Val. She was so understanding and explained everything easily for me, thank you so much. Will definitely be back.
November 21, 2024
Unprompted review
Reply from Vodafone UK - Kendal
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
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