I had a FANTASTIC experience in Kendal the other day. I had bought a simcard for a phone at Manchester Airport and had not been given the info I needed to activate the plan. I went in for help and w... See more
Company replied
8 Westmoreland Centre, LA9 4LR Kendal, GB
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I had a FANTASTIC experience in Kendal the other day. I had bought a simcard for a phone at Manchester Airport and had not been given the info I needed to activate the plan. I went in for help and w... See more
Company replied
Needed help in setting up e-sim for a forthcoming trip and was so helpful and actually set my phone up.i was so pleased with the service and ever so grateful
Company replied
Karl and pearl at Vodafone Kendal have been so helpful and I would like to say a big thank you to them The time they spent sorting out my phone issues and speaking with Apple directly for me
Company replied
Hannah in Kendal store was exceedingly helpful patient and knowledgeable as I tried to get upgrade on my overdue contract. She quickly understood I wasn’t techy so explained things in normal langu... See more
Company replied
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8 Westmoreland Centre, LA9 4LR, Kendal, United Kingdom
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The charming lady in store helped with all my questions very patient and kind, thank you amber! Always been with Vodafone and won't be changing with service like this!

Reply from Vodafone UK - Kendal
Morgan was extremely helpful and made the process of upgrading my phone and broadband. I couldn’t have dealt with anyone more supportive.

Reply from Vodafone UK - Kendal
Morgan was very helpful and friendly. He made the new phone process easy. Thanks Morgan 😀

Reply from Vodafone UK - Kendal
Had an issue with my phone charge possible moisture. Went into the Kendal store to get it looked at and replace the phone where I was served by a young chap called Morgan. Went above and beyond for me, changed my phone and even set it up for me as I am not very good with technology whilst walking me through how the new phone works. Superb!!!

Reply from Vodafone UK - Kendal
Morgan was very polite and helpful, went above and beyond for me and my partner. Very pleased

Reply from Vodafone UK - Kendal
Excellent service. Sorted me out with a deal I couldn’t find online. Very friendly. Much appreciated. Thank you all.

Reply from Vodafone UK - Kendal
Val sorted my sim with ease. Great service and helpful.

Reply from Vodafone UK - Kendal
Very patient, excellent help and very friendly. Wouldn't hesitate to come back for more assistance.

Reply from Vodafone UK - Kendal
Simon got a great deal in my sim plan. Saved me a lot of money. Thanks

Reply from Vodafone UK - Kendal
Val was amazing and calmed me down. Explained everything and offered more help. Will be back

Reply from Vodafone UK - Kendal
Excellent service. Problem solved amicably by Morgan he was a great help and very efficient. Will return

Reply from Vodafone UK - Kendal
Upgraded my phone with lancaster. Struggled to set up and Fantastic service from Dan in Kendal!

Reply from Vodafone UK - Kendal

Reply from Vodafone UK - Kendal
Came in for upgrade enquiry, Val was great and very patient. Gave great service and advice. Sorted new phone.

Reply from Vodafone UK - Kendal
Absolutely amazing staff,help where others failed.special thanks to Morgan for his excellent service.we have struggled with this issue for several years and he was the only one to finally sort it.also thanks to Val and Danny for there input as well .top class shop sales advisors

Reply from Vodafone UK - Kendal
3 of us came in with various problems with our phones and 2 of us

Reply from Vodafone UK - Kendal
My experience was amazing the staff could not have been more helpful , I am so pleased we still have a shop to come to .

Reply from Vodafone UK - Kendal
Spoke to a lovely lady in store called Val
Very helpful , very informative and answered all of my questions.

Reply from Vodafone UK - Kendal
Amber was very helpful, had the correct personality for helping customers. Thank you.

Reply from Vodafone UK - Kendal
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