Came to store with device issues. Andrew checked it all out and found the issue and corrected the problem. He also gave information on how to troubleshoot broadband at home
Company replied
Location
Switch location93 King Street, KA1 1QD Kilmarnock, GB
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See what reviewers are saying
Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... See more
Company replied
I was in the store last week and while I was being served by Alex (separate good review!), Craig was serving another customer who was being extremely rude, abrasive, and often sarcastic in his respons... See more
Company replied
Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kilmarnock
Written by the company
Contact info
93 King Street, KA1 1QD, Kilmarnock, United Kingdom
4.9
Excellent
211 reviews
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Ryan was a great help assisting with my…
Ryan was a great help assisting with my upgrade and transferring my stuff over to my new phone
December 5, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hi Lesley. Thank you for your review for Ryan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel gave me an amazing deal on my…
Rachel gave me an amazing deal on my phone, Will definitely be back in Kilmarnock store! and already recommended to many friends and family!
November 23, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Thank you for your review Ellie. It's always good to read such complimentary feedback for one of our team! I hope you're loving your new phone 😍
Thanks again, The Vodafone Social Media Team
Great customer experience
Ryan was very informative with great customer service skills.
Kilmarnock store
November 24, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Gillian,
Thanks for letting us know what an amazing job Ryan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
Nethan and Rachel was very helpfull
Excellent customer service. Polite friendly and solved all my problems.
Thank you so much
November 23, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey,
Thanks for letting us know what an amazing job our staff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best colleague.
We were served by Ryan from the Kilmarnock store very helpful friendly and made us feel at ease that man is a great asset to this company. Thanks again and hope him all the best in the future from Kenny&Steven
November 20, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hi Kenneth,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ryan was a great help sorting my SIM…
Ryan was a great help sorting my SIM card
November 8, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Isabel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Ryan
November 7, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Arthur,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Been in Vodafone shop
Been in Vodafone shop, Nathan is a credit to the company. He helped me so much with understanding my new phone. Credit to him.
October 14, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Margaret,
Thanks for letting us know what an amazing job Nathan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Old phone went on the fritz.
Old phone went on the fritz.
Went into the Kilmarnock store and Ryan was a great help and answered all my questions and helped me with my new phone
October 9, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hi Liz,
This is a great review for Ryan. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service and a great…
Great customer service and a great deal, thank you.
October 9, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Nicole,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nathan was very polite and efficient
Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
October 6, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nathan was very helpful and was very…
Nathan was very helpful and was very kind with his words also gave me very good information about Vodafone so a credit to to Vodafone company in kilmarnock x
October 6, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Paige,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kilmarnock
Hey Julie,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Direct debits and bills
Was in checking my bills as I never understood my direct debits. Got it all sorted and fixed thanks to Andy.
September 2, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Best shop Andy been brilliant
Andy couldn't of been nicer. Brilliant shop to be in
August 11, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Josh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Satisfied customer
Going from contract to SIM Andy in store very helpful
August 11, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kilmarnock
Hey Ash,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ryan has been amazing at dealing with…
Ryan has been amazing at dealing with my issue today. Very pleasant and helpful. Fantastic communication skills and very professional.
August 2, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hey Roseanne,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Visited the Kilmarnock store today to…
Visited the Kilmarnock store today to upgrade my SIM card. Andy who was a tech expert was extremely friendly and helpful. He was knowledgeable and his service was second to none!
Andy made sure I was given the best deal to bring down my costs given the cost of living situation and I walked out the store confident that he had carried out my wishes.
Thank you Andy at the Kilmarnock store for your help.
July 18, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Hi Naomi. Thank you for your review for Andy. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
July 8, 2023
Unprompted review
Reply from Vodafone UK - Kilmarnock
Thanks for your awesome feedback Hugh.
All the best, The Vodafone Social Media Team
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