Vodafone UK - Kingston Clarence St Reviews 

184
TrustScore 5 out of 5

4.8

36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR London, GB


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Rated 5 out of 5 stars

I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... See more

Company replied

Rated 5 out of 5 stars

My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... See more

Company replied

Rated 5 out of 5 stars

Great service. The store manager was able to tell us what discounts were available for Vodafone together to give us the best deal.

Company replied

Rated 5 out of 5 stars

Kevin was amazing, he really made our experience great. We’ve had issues with our contract being too expensive and feeling like no one has attempted to help us reduce it, however, after just 45 minute... See more

Company replied


Company details


Contact info

  • 36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

184 reviews

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4.8

All reviews

(184)

40,836 reviews in the last 12 months

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Rated 5 out of 5 stars

Mouryi was fantastic and really…

Mouryi was fantastic and really helpful. He helped both me and my wife and family accounts. Very polite young man.

August 29, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hi Steven,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Mourya was extremely helpful and…

Mourya was extremely helpful and knowledgeable. Went out of his way to assist! Asset to vodaphone! Thank you for all your help .

August 29, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hi Lorraine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was very helpful

Jay was very helpful. Changed my sim over very quickly.

August 26, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hi there,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Jay.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

jay was very helpful

jay was very helpful. Got me a great deal on my new phone

August 26, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hi Jane,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Jay and you are happy with your new phone deal.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Mourya was incredibly helpful and a…

Mourya was incredibly helpful and a really good show of knowledge in sales for phones. Very good chat and would recommend him to anyone buying a phone.

August 9, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service

Mr. Devaraj and Mr. Mourya were absolutely fantastic with their service. Thank you, guys!

August 8, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was great experience and very…

It was great experience and very helpful. Mourya helped us explaining the offer and future plans in detail.
Friendly and welcoming atmosphere 😊.

August 8, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hey Rajaram,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service given by mourya☺️.he…

Excellent service given by mourya☺️.he is very helpful.

August 8, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vinay was spectacular he gave me such a…

Vinay was spectacular he gave me such a wonderful experience and sorted out my mobile issue expeditiously. Very greatful for his service thank you

August 6, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hi Sabina,

These are lovely kind words of feedback for Vinay. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Amazing store experience from Nisha

Nisha was very helpful in the Kingston store. She helped me with everything from start to finish very impressed, an asset to the store.

July 6, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service at Kingston Vodafone

Excellent service at Kingston Vodafone. Many thenks to Vinnie, Abhi and the Team. Smooth upgrade to my new phone and plan. Very happy.

July 5, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hello, Khea,

Thanks for taking the time to leave a review. It's great to hear about the positive experience which you had with Vinnie, Abhi, and the rest of the team at our Kingston store. We hope you enjoy your new phone and plan!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Abi in the Kingston…

Great service by Abi in the Kingston today !

July 1, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hi Faith. Thank you for your review for Abi. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abhi was ver helpful

Abhi was ver helpful, transaction was smooth and hassle free

June 22, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hi, Czarmaine,

It's great to hear about the positive experience which you had with Abhi. We appreciate you taking the time to write in a review.

If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service great stor staff

June 11, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

What super feedback for Bo! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Kingston Vodafon

Kevin at Kingston Vodafone store was very helpful and efficient. I’ve reinstated my regular sim from an e-sim as well as have updated my contract. The new contract offered is fantastic and at a very good price. Very happy with Vodafone!

June 1, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone

Quick and helpful service at the end of the day.

May 4, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hi Matthew,

Thanks for your feedback! We're so glad you had a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly helpful service

May 2, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hi Anthony,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Kingston

I’d like to thank Sultan from the Vodafone Kingston office for an excellent advice and professional customer support. You’ve made my day, thank you!

April 15, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hi Olga. Thank you for your review for Sultan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you very much dear Kevin for your…

Thank you very much dear Kevin for your support, you are brilliant! Thank you very much for your time! 🙂

April 13, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hi Petya,

Thanks for taking the time to leave a review and feedback for Kevin, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Anoch

Great service from Anoch, got what I needed no delays,

April 13, 2024
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hi Rebecca, It's always good to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team

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