I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... See more
Company replied
Location
Switch location36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR London, GB
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See what reviewers are saying
My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... See more
Company replied
Great service. The store manager was able to tell us what discounts were available for Vodafone together to give us the best deal.
Company replied
Kevin was amazing, he really made our experience great. We’ve had issues with our contract being too expensive and feeling like no one has attempted to help us reduce it, however, after just 45 minute... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kingston Clarence St
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR, London, United Kingdom
4.8
Excellent
185 reviews
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This company invites their customers to review, whether positive or negative
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Good customer service
Good customer service, and offered plan with good value for money from Anoch
April 13, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Anna, It's great to see we've been able to help you save a little on your new plan. Thank for your feedback, The Vodafone Social Media team
Eshmeet was great and offered a cheaper…
Eshmeet was great and offered a cheaper option on an existing contract!
April 10, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Elizabeth,
This is a great review for Eshmeet. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Mourya helped me a lot with my…
Mourya helped me a lot with my question, he was polite and answered all my questions) very grateful
March 8, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Alexandra,
Thanks for your review and feedback for Mourya, this is great to hear.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mourya is very professional and…
Mourya is very professional and helpful. Kind and gentleman. He is deserve For 5 Star .thank alot for help .
Best
Simin
February 17, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Simin,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Shocking customer service Do not go with Vodafone!
I hope I can save someone else from ever going through what I have been through with Vodafone!
I now have an update for the below review. I am extremely disappointed to say that the same issues with the account remain. I have now spent days trying to sort this out. I received a msg to contact customer service the last time I posted the review. However they are as much use as a chocolate tea pot. I have now cancelled my phone contract as I honestly cannot afford to spend any more time speaking to incompetent staff. I never want to have anything to do with Vodafone ever again!!!!
Went into Kingston Upon Thames branch and spoke to Vinay who managed to totally mess up a transfer of bank account details. This should be a simple task however he created 2 separate accounts and set up a pay as you go sim. Definitely not what I request. I have spend 3 days trying to sort this out. Every time I call I am told something different. No one seems to know what they are doing at all. I will never go with Vodafone ever again and cannot wait for the contract to end so I can change to a provider who has some sort of clue as to what they are doing!
February 9, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Jodi,
I sincerely apologise for the issues you've faced since visiting store. So we can take a look over your account and investigate what exactly has happened, could you please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Exceptional service provided by Kevin…
Exceptional service provided by Kevin at the Kingston branch. Knowledgable on all products and set up mu new phone without any issues at all.
Highly recommended.
February 4, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Mark,
Thank you for taking your time to review, and share this great feedback for Kevin.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I wish to express my sincere gratitude…
I wish to express my sincere gratitude for the exceptional customer service provided by Absar at the Vodafone shop in Kingston.His dedication and assistance played a crucial role in resolving my problem effectively and effectively.
Absar’s professionalism and commitment to customer satisfaction were evident throughout the entire process.
January 24, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Andrew,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Misha was very helpful
Misha was very helpful, polite and friendly, advising us of our options and best deals for the day. Really happy with final decision best of all saved money.
January 20, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Collette,
Thanks for letting us know what an amazing job Misha did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I had the pleasure to be helped by the…
I had the pleasure to be helped by the store manager Kevin. He got me the best possible deal today. He was friendly and professional. Thank you Kevin
January 17, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Parisa,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kingston vodafone
Kingston vodafone
I came in enquiring a phone contract and was met by soltan I have never had such amazing customer service before . Absalutely over the moon .. definitely will be coming back.
January 13, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Naz,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Abhi was incredibly helpful…
Abhi was incredibly helpful in finding a new contract. Better deals than available on the web
January 12, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Tim,
Thanks for the lovely review and fantastic support for Abhi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Abhi was great
Abhi was great. Love the experience at Kingston always helpful people around.
January 9, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey M,
Thank you for reviewing and sharing this feedback for Abhi.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Abishek was very helpful
Abishek was very helpful, explained all very well and gave good options as to value for money and was friendly and efficient. Will come back for an upgrade in July.
January 4, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey there,
Thanks for the lovely review and fantastic support for Abishek.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Abishek was very helpful and made the process quick and easy
January 4, 2024
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Harry,
Thanks for the lovely review and fantastic support for Abishek.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thanks Daanish-really helpful guy!!!
Thanks Danish-really helpful guy!!!
December 13, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Vincent,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great team
On December 9th, 2023, I experienced and outstanding support from Mourya at Vodafone Kingston. Going beyond my expectations, Mourya demonstrated patience, answered all my questions, and exuded confidence. As a new customer, Mourya will undoubtedly be my go-to person for any Vodafone requests. thank you for his manager who provided him with the right training to provide an excellent service and experience for customers
December 9, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Jas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
abhi was very helpful today
December 9, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Morgan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kingston Clarence St
Hey Joe,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Our expirence is very nice with…
Our expirence is very nice with Abhishek at Vodafone ,kingston. He was very helpful, supportive and gave good suggestions as well.
December 7, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Bhumika,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Abhishek is very good person
December 7, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Naimesh,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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