I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... See more
Company replied
Location
Switch location36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... See more
Company replied
Great service. The store manager was able to tell us what discounts were available for Vodafone together to give us the best deal.
Company replied
Kevin was amazing, he really made our experience great. We’ve had issues with our contract being too expensive and feeling like no one has attempted to help us reduce it, however, after just 45 minute... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kingston Clarence St
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR, London, United Kingdom
4.8
Excellent
185 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Buying a sim card
Went in to Vodafone Kingston to get a sim card. I was with EE and was not happy with EE after sales. Spoke to one of the sales team name ABHI he was very helpful from start to finish. Well done to Kingston branch of Vodafone.
November 15, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Tony,
Thanks for letting us know what an amazing job Abhi did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Terrific service
Terrific service, enjoyable and left with a decent contract
November 1, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Peter,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Abhi was very helpful and gave me a…
Abhi was very helpful and gave me a better deal
November 1, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Bhairam,
Thanks for the lovely review and fantastic support for Abhi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dealing with Kevin
Dealing with Kevin. Helpful, friendly and very knowledgeable. Good experience, made everything easy. Thank you for your help.
November 1, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Peter,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The man who helped me was called Abhi
The man who helped me was called Abhi, he was very kind & understanding. He helped me with multiple issues & made the progress easy for me.
October 1, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
A Vodafone customer
Vinay has the best customer service ever! I have been a Vodafone’s customer for years and will definitely stay with them!
October 1, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Loyal Vodafone customer
Vinay was very helpful and kind. Sorted out my contract in no time! I have been a loyal Vodafone customer for years and will definitely stay with them!
October 1, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Kevin is helpful
Kevin is helpful, doing his best and professional.This is entirely different to my previous experience in the same branch one year ago.
September 9, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Medhat,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Abhi’s service was excellent!
Abhi’s service was excellent!! Would highly recommend Vodafone Kingston store and he gave us the best deals for all of my numbers.
September 2, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Arsen,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing thank you wery much 😀
September 2, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service as always
Great service as always! Sorted everything I needed quickly
September 2, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very good service from Kevin in…
Very good service from Kevin in Kingston store
September 2, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Abhi was absolutely amazing
Abhi was absolutely amazing. Friendly, polite and made sure I understood the plan I was getting. Thank you
August 23, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Hannah,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Gabriel is a fantastic Vodafone employee
Gabriel was super knowledgeable, professional and friendly.
August 18, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey there,
Thanks for the lovely review and fantastic support for Gabriel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Abhisekh
Abhisekh, vinay and kevin were really helpful. They helped me with all the enquiries i had and gave a extraordinary service.
August 18, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey there,
Thanks for the lovely review and fantastic support for Abhisekh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Straightforward
They have enormous offer and will give you options that suits you well. It is straightforward and does not require too much questioning and security checks.
August 17, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kevin was so helpful!
August 4, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Jolie,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Abhi was amazing
August 4, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Kevin. Thank you for your review for Abhi. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Gabriel
Great experience with Gabriel. Great deal and very tentative.
July 28, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Lorenz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
ABHI WAS EXCELLENT
July 16, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Thanks for your awesome feedback for Abhi.
All the best, The Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.