Vodafone UK - Kingston Clarence St Reviews 

185
TrustScore 5 out of 5

4.8

36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... See more

Company replied

Rated 5 out of 5 stars

My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... See more

Company replied

Rated 5 out of 5 stars

Great service. The store manager was able to tell us what discounts were available for Vodafone together to give us the best deal.

Company replied

Rated 5 out of 5 stars

Kevin was amazing, he really made our experience great. We’ve had issues with our contract being too expensive and feeling like no one has attempted to help us reduce it, however, after just 45 minute... See more

Company replied


Company details


Contact info

  • 36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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4.8

All reviews

(185)

41,063 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Abhishek is very helpful

Abhishek is very helpful. Thank you

April 4, 2023
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hey Swarupa,

Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vey good customer service in store 😃

April 2, 2023
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hey Brian. Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Very helpful and made my phone cheaper

April 1, 2023
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Hey Mark, that's great news! I'm glad to hear you're so happy with your service :)
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly polite & helpful customer…

Very friendly polite & helpful customer service kalpa in the Kingston upon Thames store

April 1, 2023
Unprompted review
Vodafone UK - Kingston Clarence St logo

Reply from Vodafone UK - Kingston Clarence St

Thanks for your awesome feedback Deborah! We'll forward you feedback for Kalpa on to the store.
Thanks again,
The Vodafone Social Media Team

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