I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... See more
Company replied
Location
Switch location36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR London, GB
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See what reviewers are saying
My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... See more
Company replied
Great service. The store manager was able to tell us what discounts were available for Vodafone together to give us the best deal.
Company replied
Kevin was amazing, he really made our experience great. We’ve had issues with our contract being too expensive and feeling like no one has attempted to help us reduce it, however, after just 45 minute... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kingston Clarence St
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR, London, United Kingdom
4.8
Excellent
185 reviews
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Very good customer service
Very good customer service. She was kind and friendly and most of all helpful
July 7, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Vicky, Thank you for your review. It's always good to read such complimentary feedback from our customers.
Thanks again, The Vodafone Social Media Team
excellent service from ASAD
July 4, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi John,
Thanks for your review for ASAD.
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Perfect resolution.
Perfect. Abhishek solved my query so quickly and after months of pain, the issue is finally sorted. Thank you.
July 4, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Amelia,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ver pleasant and helpful
June 14, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Ruth,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service
Good description of offers
Thank you Kalpa
June 13, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Gab,
Thanks for the lovely review and fantastic support for Kalpa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Process was quick and easy
Process was quick and easy. Friendly and helpful service. Answered all our questions.
June 12, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Kingston Clarence St
Hey David,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sanj saved my marriage today!!
Sanj saved my marriage today. After a weeks worth or arguing about what to do about getting a new phone, Sanj sat us both down and a managed to assist with an incredible result. We came in looking for one phone in the hope of a marginal increase in my bill and ended up skipping out with two new phones and a renewed faith in exemplar customer services. Thank you Sanj! You’re a star!!!
May 13, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Abigail, It's really great to see Sanj went above and beyond to get your new contracts sorted and save your marriage :)
Thanks for your awesome feedback,
The Vodafone Social Media Team
Super service and attention to detail…
Super service and attention to detail thank you
May 12, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi John, thank you for your support and awesome feedback.
Thanks again,
The Vodafone Social Media Team
Abhi helped me and was absolutely…
Abhi helped me and was absolutely brilliant. He guided me through the best options and made everything super easy for me. I was clueless and he really helped make everything understandable and easy and I go away feeling happy and like I got the best deal. Phone contract aside I came to the store with my 2 year old daughter and he was wonderful with her too which made my shopping experience even better. Thank you Abhi!
May 12, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi, thanks for your feedback for Abhi. It's great to see they were patient and went through everything with you.
Thanks,
The Vodafone Social Media Team
Best service
Best service. Good experience and very accomodating staff. Hats off
May 12, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
She was one the best advisor I have…
She was one the best advisor I have seen.
May 11, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent customer service by sales…
Excellent customer service by sales person Gabriel
May 7, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Nasim,
Thanks for your review for Gabriel. It's great to hear you've had this service in store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Had to get my number transferred to a…
Had to get my number transferred to a new SIM card for a replacement phone, when my old phone got badly damaged. Claudia at Vodafone Kingston did a great job in supplying this and fitting to my new phone. Really quick and straightforward. Fantastic customer service.
April 27, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey David,
Thanks for taking the time to let us know what a great job Claudia has done at getting your SIM all set up in you new phone!
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
Gabriel make me great feeling about…
Gabriel make me great feeling about vodafone. I hope all staff like him. Kind smile and clear all my problem. I am felling better because of him.
Thanks Vodafone. You are grwat with Gabriel.
Thanks
Harika Kiransalb
April 10, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hi Harika, thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Anoch was extremely helpful and helped…
Anoch was extremely helpful and helped with my phone repair and various other account issues. Happy experience all round.
April 5, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Funda. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent customer service
April 4, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Scott. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Abi has been brilliant
Abi has been brilliant , thank you abbi for your patience & understanding, you have very helpful thank you again
April 4, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Neel. Thank you for your support and feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to Abi directly.
Thanks again,
Vodafone Social Media Team
It was great talking to abhishek he was…
It was great talking to abhishek he was really helpful and attentive
April 4, 2023
Unprompted review
Reply from Vodafone UK - Kingston Clarence St
Hey Kajjayam,
Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Abhishek directly.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kingston Clarence St
Hey Darcie,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
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