Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... See more
Company replied
Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
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Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... See more
Company replied
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... See more
Company replied
Came in to enquire about Internet for my caravan and Gary was brilliant. He got me a great deal and new sim cheaper than my current deal. Recommended
Company replied
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... See more
Company replied
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Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, United Kingdom
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Terrie is fantastic, got my daughter's new monthly SIM plan sorted out ☺️

Reply from Vodafone UK - Kirkcaldy
Great help and save me money on my monthly bill thanks gary and the lady's today

Reply from Vodafone UK - Kirkcaldy

Reply from Vodafone UK - Kirkcaldy
Fantastic service with a smile ! What more could you ask for.

Reply from Vodafone UK - Kirkcaldy
Gary was so helpful today. I wasn't going to upgrade my phone but after speaking with him it made so much more sense to do it. Staff are very knowledgeable and nothing is too much trouble. Recommended

Reply from Vodafone UK - Kirkcaldy
Great service from Audrey and Gary today. I have used this shop for years and they are always so patient and kind.

Reply from Vodafone UK - Kirkcaldy
Tam was super helpful. He sorted my phone for me and did it all with a smile! Thanks again

Reply from Vodafone UK - Kirkcaldy

Reply from Vodafone UK - Kirkcaldy
Thomas and Terrie made me and my partner feel really welcome . Thomas gave us alot of advice and feedback on certain phones . We trusted his advice and we managed to get a great phone. Thank you

Reply from Vodafone UK - Kirkcaldy
Excellent customer service
Help with all my issues

Reply from Vodafone UK - Kirkcaldy
As always the staff are very happy to help and very friendly can't praise them enough especially the store manager Ashleigh who always goes the extra mile to help

Reply from Vodafone UK - Kirkcaldy
Audrey and Gary at the Kirkcaldy store were extremely helpful with activating my new sim card. I had enquired about an unlimited call, texts and data plan and they found one straight away with no problems at all. They were very friendly and made me feel very comfortable giving all my personal details over to them. I would recommend this company to anyone.

Reply from Vodafone UK - Kirkcaldy
Very helpful and good service from the Vodafone members, very welcoming aswell, explained everything in detail and made sure i understood the plan and phone details.

Reply from Vodafone UK - Kirkcaldy
Ashleigh ,
Was wonderful travel from West Calder as she was so helpful

Reply from Vodafone UK - Kirkcaldy
Thomas helped me save all my photos to an external drive. Was really appreciated as I didn't want anything to disappear

Reply from Vodafone UK - Kirkcaldy

Reply from Vodafone UK - Kirkcaldy
Great help from Terrie today. Always use this shop. Guys are so good with me and my daughter.

Reply from Vodafone UK - Kirkcaldy
Helpful and Gary helped saving money

Reply from Vodafone UK - Kirkcaldy

Reply from Vodafone UK - Kirkcaldy
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