Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... See more
Company replied
Location
Switch locationUnit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
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Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... See more
Company replied
Came in to enquire about Internet for my caravan and Gary was brilliant. He got me a great deal and new sim cheaper than my current deal. Recommended
Company replied
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kirkcaldy
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, United Kingdom
5.0
Excellent
457 reviews
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Network issues
After unexpectedly experiencing network problems, the staff in Vodafone Kirkcaldy identified the issue promptly and resolved it with care and kept me informed. Ashleigh made me feel welcome.
September 16, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hi Adam. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Friendly and helpful staff
September 12, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very welcoming representative who…
Very welcoming representative who guided us through the various options to suit our needs. Happy with the packages offered 🙂
September 11, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Always happy to help and sort my…
Always happy to help and sort my problems
September 10, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Derek,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
staff very helpful explaining…
staff very helpful explaining everything clearly. Very knowledgeable and pleasant.
September 5, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that our staff were so helpful and knowledgeable, Thank you for your feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Gary was great getting my upgrade…
Gary was great getting my upgrade sorted today. An asset to your team
September 4, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful. Thomas got our sim set up with no hassle
September 3, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that our agent Thomas provided helpful and hassle-free assistance getting your SIM card set up.
Thank you for your feedback,
Vodafone Social Media Team
Brilliant service from manager ash
Brilliant service from manager ash, veru helpfull as always. Been using this store for several years now.
September 2, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Staff all lovely
Staff all lovely, approachable, knowledgeable and friendly.
Made our visit easy and understandable.
Ashleigh was great. No complaints.
Thank you 🥰
September 1, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thomas was fantastic
Thomas was fantastic, extremely helpful and knowledgeable, 10 out of 10, will highly recommend.
August 28, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Catherine
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent and very helpful staff
August 25, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Incredibly helpful
Terrie was incredibly helpful with my upgrade queries
August 22, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Went down to get my phone contract…
Went down to get my phone contract renewed.
Thomas welcomed me into the store with a bright warming smile and a hello how can I help you.
Thomas served me in a very efficient but timely manner was great at expelling the different options and gave me a new contract to fit my budget.
August 18, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Experience was very helpful got all the…
Experience was very helpful got all the help that I need with getting a new phone aswell as setting up my new phone
August 21, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Oliwia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went to Kirkcaldy Vodafone today
Went to Kirkcaldy Vodafone today. Gary was the advisor and he couldn’t do enough for me. Service was excellent. He explained everything and set up my new phone for me.
August 19, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Kerry,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thomas- Kirkcaldy Store
Thomas in the Kirkcaldy store was fantastic from start to finish. I've had so many issues with an upgrade from another store that I've been in a few times. Such brilliant customer service- clear, knowledgeable and all round nice guy. Thank you.
August 19, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Scoth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Gary was very helpful, I needed a sim only contract. Very knowledgeable and really happy with the service. Thank you
August 16, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We appreciate your positive feedback and well done to Gary!
Vodafone Social Media Team
Not having to worry about change over
Not having to worry about change over, getting things explained easy, very happy with service 😀
August 15, 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Karen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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