We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... See more
Company replied
Location
Switch location32 Market Square, LA1 1HT Lancaster, GB
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See what reviewers are saying
Hannah was so helpful, gone above and beyond in helping with my phone and tablet. Couldn't recommend enough
Company replied
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... See more
Company replied
Amazing service such a good laugh amzing with putting up children. A frendly experience with well knowledge of products and prices. No hard selling. Ella was very helpfull and would like her to be... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lancaster
Written by the company
Contact info
32 Market Square, LA1 1HT, Lancaster, United Kingdom
4.9
Excellent
319 reviews
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Hannah was excellent in helping me…
Hannah was excellent in helping me change my email address for my services. So helpful and lovely
May 19, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lili was very helpful
Lili was very helpful. Everything done as requested
May 18, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went to upgrade my airtime plan at the…
Went to upgrade my airtime plan at the Lancaster store and Ella was absolutely amazing, couldn't help us enough it made the whole process so easy and she was absolutely lovely
May 14, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Aaron,
Thanks for the lovely review and fantastic support for Ella.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon was very helpful and has a good…
Simon was very helpful and has a good sense of humour also very proffesional
May 13, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Alfie,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James from the Lancaster store
James from the Lancaster store
Brilliant customer service, sorted everything out that I needed, he is very friendly and a brilliant member of staff, I will only deal with James in the store
May 8, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Matthew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lancaster
Hey Kim,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Simon was extremely helpful explaining about the different screens on the new iPhone compared to mine. He also persuaded me to move my broadband saving me about £20.
May 8, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was very helpful
James was very helpful. Gave me new phone and offer that i needed. Thanks
April 22, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Linda,
This is fantastic to hear! We really appreciate the feedback and support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super experienced Lady
Very efficient. Layla spent extra time showing me how to use new phone, happy environment.
April 21, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey B White,
Thanks for the lovely review and fantastic support for Layla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and efficient service by Lili.
April 21, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Lee,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
James was fantastic and very helpful…
James was fantastic and very helpful and reduced my bill while giving me more for my money. Very approachable. Thanks
April 18, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Shirley,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Experience was easy and stress free
Experience was easy and stress free.
Got a new contract and checked all other plans. Lots of patience and helpful.
Thanks to Simon 😊
April 9, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent servic
Layla explained everything very clearly and concisely making sure we had the best deal.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hannah was extremely helpful and…
Hannah was extremely helpful and friendly. Sorted my plan out for going abroad
April 7, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Brian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lancaster
Hey Jack,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lancaster
Hey Julian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hannah was very helpful and brilliant
Hannah was very helpful and brilliant. Sorted me right out!
March 27, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey there,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to sort out retaining my…
I came in to sort out retaining my photographs but the very helpful Hannah put me on to a new cheaper contract which was brilliant
March 27, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Sue,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly, knowledgeable and patient with non-tech savvy folk!
Lili was friendly and helpful and understood just what we needed. She was knowledgeable and explained everything really well and clearly. Excellent, thank you 🤩
March 17, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Angie,
Thanks for the lovely review and fantastic support for Lili.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James at the Lancaster store was do…
James at the Lancaster store was do helpful. I walked away happy x
March 14, 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Julie,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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