We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... See more
Company replied
Location
Switch location32 Market Square, LA1 1HT Lancaster, GB
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Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... See more
Company replied
Hannah was so helpful, gone above and beyond in helping with my phone and tablet. Couldn't recommend enough
Company replied
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lancaster
Written by the company
Contact info
32 Market Square, LA1 1HT, Lancaster, United Kingdom
4.9
Excellent
322 reviews
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Fantastic experience
James is an awesome member of staff, helped a lot with a trade in for my new phone... Very good experience
May 9, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Craig,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lancaster
Hey Jill,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nothing too much trouble for James
Nothing too much trouble for James. Very happy with the service today
April 16, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Lucy,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Abbie was very helpful clearly…
Abbie was very helpful clearly explained options and was very pleasant
April 16, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Linda,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex super star
Alex super star , sorted both our phones out, we was confused thank s Alex👍👍👍
April 13, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hey John,
Thank you for your feedback. It's always wonderful to read such kind words about Alex.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely excellent service from…
Absolutely excellent service from Hannah. I absolutely love my new phone she set it all up for me, will be back again and again whenever i need a new phone :)
April 5, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Ann,
We really appreciate your wonderful review and the amazing support for Hannah.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Sorted everything out with with Simon…
Sorted everything out with with Simon and got saved us money. Recommend.
April 4, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hey,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was friendly and professional and…
James was friendly and professional and happy with the outcome
March 31, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hey there,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lancaster store is great !!
Alex at Lancaster was really informative and very helpful ! Got my new contract sorted straight away no problems !!
March 25, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Rebecca,
This is such a great review for Alex. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Simon sorted out my SIM broadband box…
Simon sorted out my SIM broadband box to something better. Really helpful. Explained everything clearly
March 15, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Ste,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and informative
Very helpful and informative. Lovely to speak to. Pleasant personality.
March 15, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hi there,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and explained things…
Very helpful and explained things clearly.
March 15, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hi B.G
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hannah was excellent
Hannah was excellent, very helpful and very patient with us when upgrading our phones. Explained everything very clearly to our satisfaction
March 5, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Alan,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Simon put my mind at rest with my phone…
Simon put my mind at rest with my phone having viruses and saved me money on my bill as well. Very helpful and credit to your company.
February 22, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Hannah was very helpful
Hannah was very helpful, excellent service can't wait to use my new phone
February 18, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Katy,
Thank you for your review for Hannah. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic advice and service from Katie…
Fantastic advice and service from Katie will be using again for other contracts
February 16, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Lindsey, It's great to hear Katie made such an awesome impression on you recently 😊 All the best, The Vodafone Social Media Team
Great experience
Simon who served us was very helpful and informative. Helped me get the best deal for WiFi and mobile contract very happy.
February 16, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Jolene, thanks for letting us know about the awesome service you received from Simon recently. It's great to hear how he was able to help.
All the best, The Vodafone Social Media Team
James gave us excellent service
James gave us excellent service. Always nice and very knowledgable! Thanks again James
February 8, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hi. Thank you for your review for James. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was exceptional and offered…
James was exceptional and offered knowledge and support with our broadband and mobile upgrade
February 8, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Karen. Thank you for your review for James. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was great day and super helpful…
Alex was great and super helpful make sure to ask for him if you need anything!
February 8, 2025
Unprompted review
Reply from Vodafone UK - Lancaster
Hi Kevin. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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