I visited the store this morning and have been in the Lisburn store on many other occasions. The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explain... See more
Company replied
67 Bow Street, BT28 1BJ Lisburn, GB
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I visited the store this morning and have been in the Lisburn store on many other occasions. The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explain... See more
Company replied
Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.
Company replied
Plenty of staff available in store for queries, was able to sit down with one and discuss possible deals for a new iphone, and got the phone the same day. Although I had an issue with a cancelled orde... See more
Company replied
I had a fantastic experience yesterday in store. The advice given was really helpful and I’m delighted. Big thank you to James and his colleague for their help!
Company replied
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67 Bow Street, BT28 1BJ, Lisburn, United Kingdom
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Excellent service. Was very happy with the customer service. Rohan the young man serving me was very patient and pleasant even after I changed my mind several times. Thank you!

Reply from Vodafone UK - Lisburn
Good service very helpful with what I needed

Reply from Vodafone UK - Lisburn
Very helpful staff especially Geani made my visit very helpful.

Reply from Vodafone UK - Lisburn
Rohan the advisor was extremely helpful and went over and above to get my accounts all updated

Reply from Vodafone UK - Lisburn
Very happy and polite advisor, Geani as I got my bill reduced for 2 sim plans on my account

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Transfered to new phone all went well

Reply from Vodafone UK - Lisburn
Top Rate service from jack in the Lisburn store, highly recommend

Reply from Vodafone UK - Lisburn
Great service from Sophie, happy with new phone and happy with the service in store.

Reply from Vodafone UK - Lisburn
I have just upgraded my Phone the person who assisted me was so kind helpful and patient his name is Jack

Reply from Vodafone UK - Lisburn
Jack is one of the most helpful customer service people I have come across in a long time. He talked us through lots of options for different phones. Nothing was too much bother

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Excellent and efficient service from Rohan. Helped me with a new phone and setting it up. Very friendly and professional!

Reply from Vodafone UK - Lisburn
Morgan was very friendly and was able to explain all the billing details drive and airtime to me so I could understand. Great experience thank you very much. She deserves a raise

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Jack was really helpful & was able to get my new phone sorted. Really appreciated his help

Reply from Vodafone UK - Lisburn
Jack was very helpful and professional
He explained everything fully and gave options
Excellent service

Reply from Vodafone UK - Lisburn
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