I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... See more
Company replied
Location
Switch location17 Liverpool Street, EC2M 7PD London, GB
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Athina was absolutely amazing in providing fast and very accurate and kind service in helping me to identify the issue as to why my three SIM card didn’t work out. Akash was really helpful and outstan... See more
Company replied
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... See more
Company replied
Athina was incredibly helpful friendly and really took the time to talk between waiting on the process.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Liverpool St
Written by the company
Contact info
17 Liverpool Street, EC2M 7PD, London, United Kingdom
4.9
Excellent
185 reviews
Asks customers to review
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All because of Angela Oceja
July 30, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Neill,
Thanks for the lovely review and fantastic support for Angela Oceja.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Athina was incredibly helpful friendly…
Athina was incredibly helpful friendly and really took the time to talk between waiting on the process.
July 28, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Ricky
Thanks for the lovely review and fantastic support for Athina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I'd like to thank u all especially Maha…
I'd like to thank u all especially Maha the talent (retails advicer)
For her special costumer service,patience helpful
She spent more than 3 hours helping me with fully patience
Really appreciate it
Hope her all the best
July 18, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Aisha,
Thanks for the lovely review and fantastic support for Maha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Athina was absolutely amazing in…
Athina was absolutely amazing in providing fast and very accurate and kind service in helping me to identify the issue as to why my three SIM card didn’t work out. Akash was really helpful and outstanding in his service.
July 17, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Victorija,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Liverpool St
Hey Maks,
Thanks for the lovely review and fantastic support for Akash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Athina was absolutely incredible…
Athina was absolutely incredible helping resolve an upgrade switch, sourced me a replacement device quickly. If you're local to Liverpool street, go there. Great team.
June 25, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to change mine mind and Akash…
I went to change mine mind and Akash was very very helpful and he helped me out with all my concerns and issues and give me the best service and experience since I been a customer from 2014.
June 17, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Diego,
Thanks for the lovely review and fantastic support for Akash. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I want to thank Akash from Vodafone…
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone.
He was extremely professional, patient, and kind, and he explained everything clearly and thoroughly.
I’m giving him 5 stars only because I can’t give more — he truly deserves much more.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sachin at the Liverpool Street store…
Sachin at the Liverpool Street store was excellent. Super friendly, professional, tried his best to find the best deal. Before of him I continued my contract with Vodafone and decided on getting an upgraded phone.
May 20, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Justine,
Thanks for the lovely review and fantastic support for Sachin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
To the Victor go the spoils
Victor is the consummate professional - fantastic advice, excellent product knowledge, and a really great hang and vibe - defo recommend asking for him when you arrive !
May 18, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I have requested for move home on my…
I have requested for move home on my broadband since 10th March 2026 activate on the 30th March. No activation and said there is technical error, cancel order then reactivate on 21st April. Again no activation. Went to Vodafone Branch in Liverpool and spoke with staff they argree to upgrade my phone to unlimited but still no activation on broadband because of technical error on their side. New activation will be 12th May, again 3rd time no activation because of Technical error. Rang again and said I need a formal complaint. Manager rang and said bear with us there's a technical error still trying to solve the problem. This is no good for me, having anxiety, late with my course work. I ask for my refund of 2 months that they have charge me for service that I never received, Manager said we are still following up, I wanted to cancel this Broadband but he said he have to charge me for cancellation as I am on subscription till September. This is a joke Vodafone, bad customer service and still no broadband, still investing
March 30, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hello Elizabeth,
I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details, so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Viktor did a great service for changing…
Viktor did a great service for changing my dad’s sim plan from pay as you go to sim only plan
May 14, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Seper,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Victor was absolutely outstanding
Victor was absolutely outstanding - highly recommended
May 6, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Tom,
Thanks for the lovely review and fantastic support for Victor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service! Thanks so much to Victor for his patience and friendly professionalism. We hope to see him again! Peace.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Eleanor,
Thanks for the lovely review and fantastic support for Victor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Victor was super helpful and got me…
Victor was super helpful and got me exactly what I needed
April 21, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Trevor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
An amazing experience in purchasing my…
An amazing experience in purchasing my new I phone. Akash was so helpful, polite, patient and knowledgeable in explaining all to me and more. Top job, thank you.
April 9, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I received excellent service from Ash
I received excellent service from Ash, a great professional. We users seek integrity and honesty in sales, and from the time I spent in the store, I could clearly see that Ash focuses on building long-term relationships with his clients. Thank you, Ash, for your time and commitment.
April 7, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Alberto,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Liverpool St
Hey Stella,
Thanks for the lovely review and fantastic support for Victor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thank you Mr Victor
Thank you Mr. Victor!
For helping us getting better plan and price!
April 7, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Che-an Li,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Marc was really helpful today
Marc was really helpful today i came into the store very anxious about my next steps regatding getting a new phone or not. I got a new phone and Marc was brillisnt and knowledgeable setting me up.
April 3, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Jayne,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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