Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish. Very helpful and pleasant Athina! Thank you for sorting me out
Company replied
Location
Switch location17 Liverpool Street, EC2M 7PD London, GB
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See what reviewers are saying
Angela at the Liverpool Street store has been amazing. Walked me through everything to get my package and contracts set up and updated. So professional and knowledgeable. Angela is so personable and... See more
Company replied
I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... See more
Company replied
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Liverpool St
Written by the company
Contact info
17 Liverpool Street, EC2M 7PD, London, United Kingdom
4.9
Excellent
191 reviews
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Reply from Vodafone UK - Liverpool St
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer experience
Great customer experience. Victor was very helpful and he showed me options that would benefit me. And now I have a new phone and a plan!
January 7, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Victor was super friendly and helpful
Victor was super friendly and helpful. An asset to your organisation
January 6, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Tom,
Thanks for the lovely review and fantastic support for Victor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vector was very helpful
January 5, 2026
Unprompted review
Reply from Vodafone UK - Liverpool St
Hi Wewe,
Thank you so much for your wonderful review and the amazing support you’ve shown for Vector—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great service
Absolutely top drawer service from the very likeable Akash...top salesman
December 22, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Eric,
Thanks for the lovely review and fantastic support for Akash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was at the Liverpool Street store
I was at the Liverpool Street store, Victor helped me and he was amazing. Very helpful and professional.
December 22, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Athina was extremely helpful…
Athina was extremely helpful and friendly to deal with, she went the extra mile to solve my query and also set up my new number efficiently, making the process smooth and hassle free. Amazing customer service from a genuinely caring member of staff. Thank you :)
December 16, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Tima,
Thanks for the lovely review and fantastic support for Athina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Liverpool St
Hey Thiago,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Efficient and friendly
Efficient, friendly and knowledgeable staff. Thanks to Akash in particular! Very happy.
December 13, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Kate,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service for Phone Contract & Broadband
I recently visited the Vodafone store at Liverpool Street and received truly outstanding service that deserves the highest praise.
I was helped by Athena, who was absolutely fantastic. She took the time to expertly navigate my needs for both a new mobile phone contract and broadband service. Athena was incredibly knowledgeable, patient, and professional, and she secured me a genuinely brilliant, cost-effective deal that combined both services perfectly. She was super helpful and made the entire process seamless and enjoyable.
Furthermore, I want to commend her manager, Ayub, who was also great and clearly fosters a positive, customer-focused environment in the store.
This is exactly the kind of expert, high-quality service you hope for when dealing with complex contracts. Highly, highly recommend seeing Athena and the team at the Liverpool Street branch!
November 26, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey there,
Thanks for the lovely review and fantastic support for Ayub and Athena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service! Professional guidance, courteous conversation, and a truly pleasant attitude throughout.
November 19, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Sachin and Ayub made our interaction…
Sachin and Ayub made our interaction with Vodafone unforgettable, they were polite, friendly, accompanying and even brought us coffee and snacks while we waited for the confirmations.
If you want to feel welcomed, come to find them, you will get great service and great mood.
November 19, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Athina and Sachin were awesome so…
Athina and Sachin were awesome so helpful we got exactly what we were looking for!!
October 21, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Athena and Sachin were extremely…
Athena and Sachin were extremely helpful helping me set up my wifi system.
October 21, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I visited the store with an issue and…
I visited the store with an issue and the team was very attentive and supported me to resolve the issue straight away.
September 1, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Extremely helpful!
I had a really great experience at the Vodafone Liverpool Street store thanks to Ash. He was extremely helpful, patient, and knowledgeable, taking the time to listen to what I needed and guiding me through all my options clearly. He made the whole process stress free! Customer service like this makes such a difference – thank you, Ash!
August 26, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Irem,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Super people. Really helped me. THANK YOU
I was very stressed after losing my phone and had been through some hell for two days. The staff in the store were excellent. Really helpful honestly. This is genuine. Super people: especially Maha who was my main assistant, Abhishek, and Ash (senior there I believe). Ash helped me select a new phone and a good deal which I'm delighted with. THANK YOU!
August 13, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Stefano,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone. Great customer service
Xinyi provided a friendly and efficient service
June 2, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Colin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic
Staff were friendly, knowledgeable and eager to assist. Highly recommend
May 23, 2025
Unprompted review
Reply from Vodafone UK - Liverpool St
Hey Ryan,
It's wonderful to hear such positive feedback from you! We truly appreciate it.
Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Liverpool St
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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