Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish. Very helpful and pleasant Athina! Thank you for sorting me out
Company replied
17 Liverpool Street, EC2M 7PD London, GB
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Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish. Very helpful and pleasant Athina! Thank you for sorting me out
Company replied
Angela at the Liverpool Street store has been amazing. Walked me through everything to get my package and contracts set up and updated. So professional and knowledgeable. Angela is so personable and... See more
Company replied
I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... See more
Company replied
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... See more
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17 Liverpool Street, EC2M 7PD, London, United Kingdom
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Victor was super helpful and got me exactly what I needed

Reply from Vodafone UK - Liverpool St
An amazing experience in purchasing my new I phone. Akash was so helpful, polite, patient and knowledgeable in explaining all to me and more. Top job, thank you.

Reply from Vodafone UK - Liverpool St
I received excellent service from Ash, a great professional. We users seek integrity and honesty in sales, and from the time I spent in the store, I could clearly see that Ash focuses on building long-term relationships with his clients. Thank you, Ash, for your time and commitment.

Reply from Vodafone UK - Liverpool St

Reply from Vodafone UK - Liverpool St
Thank you Mr. Victor!
For helping us getting better plan and price!

Reply from Vodafone UK - Liverpool St
Marc was really helpful today i came into the store very anxious about my next steps regatding getting a new phone or not. I got a new phone and Marc was brillisnt and knowledgeable setting me up.

Reply from Vodafone UK - Liverpool St
I had a lovely experience at Vodafone Liverpool Street. I was being served by Athina, who was amazing. She sorted me right out and had great conversation in the meantime.

Reply from Vodafone UK - Liverpool St
Victor looked after me very well
Im completely satisfied with the customer service

Reply from Vodafone UK - Liverpool St
Athina was very helpful with applying bigvaluebundles as well as transferring numbers through sims. very king and efficient

Reply from Vodafone UK - Liverpool St

Reply from Vodafone UK - Liverpool St
Served by Victor for follow-ups requiring change of e-sim due to a stolen phone. Very friendly and helpful - breath of fresh air after previously dealing with incompetent staff at the Stratford branch!!
Thanks Victor!

Reply from Vodafone UK - Liverpool St
Akash was amazing from start to finish. Excellent service and found the best product for my needs.

Reply from Vodafone UK - Liverpool St
Had my SIM card swapped with e-SIM at Liverpool Street Station branch. Victor was really helpful.

Reply from Vodafone UK - Liverpool St
Had my physical changed into an e sim. Great service and was fast thanks to victor, amazing guy.

Reply from Vodafone UK - Liverpool St
Angela and Athina were seriously good and I left a fair monthly whack lighter but feeling completely understood and a level of service that a top-top hotel would be proud of. They certainly knew their tech and the speed and efficiency with which they transferred all my info from one phone to another was impressive - something that would have probably taken me a whole day, probably two. They made me smile and I left feeling genuinely uplifted - not something I ever thought I’d associate with a visit to my local Vodafone shop. Thank you both - you were great 🙏😎

Reply from Vodafone UK - Liverpool St
Friendly customer service. Very knowledgeable

Reply from Vodafone UK - Liverpool St
Sachin was informative, guided me to the best fit for me with my new phone.
As a dyslexic forms and complex script can be daunting. Sachin helped me through that anxiety.

Reply from Vodafone UK - Liverpool St
Angela and Sachin helped me so much to solve some issues I had with my sim as I had to make one urgent international call. Thank you very much guys for your amazing help

Reply from Vodafone UK - Liverpool St
Really impressed with Victor. He was knowledgeable and really put time and effort into helping with what proved very challenging data transfer

Reply from Vodafone UK - Liverpool St
The most professional and enjoyable service from Victor who not only helped me with my technical issues but also gave me a great new monthly plan which I am most grateful for. If I could have awarded 6 Stars I would have!! ⭐️

Reply from Vodafone UK - Liverpool St
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