Vodafone UK - Liverpool St Reviews 

191
TrustScore 5 out of 5

4.9

17 Liverpool Street, EC2M 7PD London, GB


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Rated 5 out of 5 stars

Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish. Very helpful and pleasant Athina! Thank you for sorting me out

Company replied

Rated 5 out of 5 stars

Angela at the Liverpool Street store has been amazing. Walked me through everything to get my package and contracts set up and updated. So professional and knowledgeable. Angela is so personable and... See more

Company replied

Rated 5 out of 5 stars

I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... See more

Company replied

Rated 5 out of 5 stars

I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Liverpool St

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 17 Liverpool Street, EC2M 7PD, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

191 reviews

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4.9

All reviews

(191)

40,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Oumar Mir is the greatest ever

Oumar Mir is the greatest ever! I have been working with him for the last two years and I can confidently say that he is the best of the best and definetely a godsent. He is always very polite, very friendly, very hardworking, very nice. He has been extremely helpful since the first day I know him. He is extremely good at his job and he sorts out any kind of request from me with always smile in his face. I just cannot thank him enough!! I feel so lucky that I got know him! Eventhough he is very busy, eventhough it is weekend he always finds time to help with my request anytime, any day! I cant find words to describe my appreciation towards him!! To be even more fair, I think vodafone liverpool street branch has always been employing the best people. I got the chance to work with Khai and Pritam before and they were perfect people as well! All these three people are the best in their jobs! Definetely recommonded!! Sending lots and lots of love

June 1, 2023
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi Melike. Thank you for your glowing 5-star review for Oumar. It's always lovely to read such amazing feedback. If you ever need anything, please come and chat to us over on:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff in Liverpool street was very…

The staff in Liverpool street was very helpful and very experienced. Spoke to Anisa and she was efficient and helpful. Great experience!

June 1, 2023
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi William. Thank you for your review for both Anisa and the team in our Liverpool Street store. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anisa was very kind and helpful

Anisa was very kind and helpful ! Had a lovely experience at the Vodafone store in Liverpool street

June 1, 2023
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi Ricardo. Thank you for your review for Anisa. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great

Anisa is great! Very helpful and I'm very happy with the experience.

June 1, 2023
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hey Nicola,

Thanks for the lovely review and fantastic support for Anisa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service - highly recommend

Marvelous service !!
I am so glad I am a Vodaphone client!

Khai is the best!

I just renewed for another year!

May 24, 2023
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hey Christine,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was easy flawless experience

May 24, 2023
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer Service

I came into the store just to browse at new phones to buy. I was approached by ‘Tahmid’. He shoes me around the store and what best iPhones there are and what new features compared to my ancient iPhone 6. He helped me with everything I possibly needed and also have me an amazing data plan which I love as i like watching Netflix films on my phone. The colour of my phone is great i love the purple it suits me well. He was the most helpful person in the store and greet me with a smile as soon as I walked in. I didnt plan to buy a phone that day but he sold me when I found the price! It is cheaper than other big companies who I had terrible experiences with. Vodafone is probably the best one I have been with and Liverpool street is the best one

April 26, 2023
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hey Fahmid,

Thanks for letting us know what an amazing job Tahmid did at getting everything sorted for you! This is such a great review.

If there's anything at all you still need help with or would like us to look into further, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team


Rated 5 out of 5 stars

Went into the Vodafone Liverpool Street…

Went into the Vodafone Liverpool Street branch today and was greeted with such great advisors. Talked me through everything multiple times so I wasn't left unsure about the sim plan that I took. Young chap named Tahmid was extremely helpful and patient with me and did not try to upsell and gave only what my budget could afford

April 28, 2023
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hey Mahmuda,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Liverpool Street experience

I went to the Liverpool Street Vodafone had an awesome experience. also got my new contract very happy with the advisor Rodel. thanks

April 3, 2023
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hey,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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