Vodafone UK - Liverpool St Reviews 

191
TrustScore 5 out of 5

4.9

17 Liverpool Street, EC2M 7PD London, GB


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Rated 5 out of 5 stars

Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish. Very helpful and pleasant Athina! Thank you for sorting me out

Company replied

Rated 5 out of 5 stars

Angela at the Liverpool Street store has been amazing. Walked me through everything to get my package and contracts set up and updated. So professional and knowledgeable. Angela is so personable and... See more

Company replied

Rated 5 out of 5 stars

I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... See more

Company replied

Rated 5 out of 5 stars

I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Liverpool St

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 17 Liverpool Street, EC2M 7PD, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(191)

40,120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% recommend,

100% recommend,
Did my upgrade with Angela, she helped me out with the process of getting the best plan possible. Also Anisa did a great job too.
I will come back for sure

January 12, 2025
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi Ahmend,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Huda was fantastic

Huda was fantastic. Really helpful, friendly and informative

January 11, 2025
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Huda was very helpful and efficient…

Huda was very helpful and efficient with providing a new sim.

January 10, 2025
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi Ekaterina,

It's great to see your positive review, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with Huda.

Happy with Huda.

January 8, 2025
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi. Thank you for your review for Huda. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

GREAT!

The staff were amazing, super helpful, and friendly ! They even worked overtime to help me sort out my issue and answer all of my queries.

Shoutout to Barbara and Huda! They’re the best!

January 6, 2025
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi Salim,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a great and friendly experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Huda was very helpful and knowledgeable

Huda was very helpful and knowledgeable

January 4, 2025
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with service from Huda about…

Happy with service from Huda about colleting my upgrade phone.

December 20, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi Shahid,

Thanks for the great feedback for Huda, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Huda did a great job sorting my account.

December 19, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi Michael,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good service from Huda.

December 19, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi Daniela,

Thank you for your review and great feedback for Huda.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service.

December 18, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi Angela,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ash was great

Ash was great! Helped me out with a sim swap in no time!! Such a pleasant dude.

December 17, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi. Thank you for your review for Ash. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with Ash

Very happy with Ash

December 17, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

This was the 2nd time I visited the…Review

This was the 2nd time I visited the store,I had lost in phone set up so wanted to get it back. I really appreciate the support I got from Mr Rodel,he helped me to set my phone all new. I can't express in words the way he helped out. Even he did not charge me a single penny. I am very happy with the services received from the store, especially from Mr. Rodel.
Thank you Mr Rodel for your great help and kindness words. Cheers!

November 8, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hey Raannee,

Thanks for letting us know what an amazing job Mr Rodel did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional helpful person All…

Very professional helpful person All the staff are friendly recommended this vodafone shop

October 29, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hello, Rash,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abdirahman was very helpful

October 15, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hey Bara',

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had the best experience in this…

I had the best experience in this store, I went in because my current data was not enough for me and Anisa helped me find a better plan that was a good value with unlimited data. Anisa was very friendly and kind and made sure I’m happy with the plan and answered all the questions I had so thank you!!

September 13, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hey Kwaku,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Worker who helped me was lovely and…

Worker who helped me was lovely and good at explaining everything. Provided me with the best possible phone plan.

September 12, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Thanks for the brilliant feedback, Elijah. It's what we love to see! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great workers

Tahmid was excellent, very nice person and a better worker. Really nice job!

September 12, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi Jorge,

Thanks for your review and your lovely words for Tahmid! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Rodel was extremely helpful and kind

Rodel was extremely helpful and kind, guiding me through all my options and setting up an eSim and Broadband in no time. Thanks a lot!!

September 9, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi Sara. Thank you for your review for Rodel. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Angela & Abdi were really excellent and helpful and made the whole process really easy!

September 7, 2024
Unprompted review
Vodafone UK - Liverpool St logo

Reply from Vodafone UK - Liverpool St

Hi,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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