Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... See more
Company replied
Location
Switch location2 Station Approach, NW1 5LD Baker Street, GB
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My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it... See more
Company replied
AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.
Company replied
I was helped by Jasdeep at the Camden branch. Honestly amazing customer service. Was astounded by how clear, polite and efficient they were. Super satisfied and the reason why Ive been with vodaphone... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Baker Street
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Station Approach, NW1 5LD, Baker Street, United Kingdom
4.8
Excellent
97 reviews
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Excellent service from Manal she…
Excellent service from Manal she communicated well with me and was very patient
November 14, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hi Paul,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went above and beyond the call of duty
My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it was completed. I had been completely stressed out as a new resident of the UK and it really helped to have someone who actually took the time to handle my case properly. Thank you.
October 19, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hey Ashley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a polite experience with great…
Had a polite experience with great customer service from AJ. Great help
October 22, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hi there,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - London Baker Street
Hello, Hossein,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service
We came in for 2 new contracts and phones, the service was quick and easy and the man that helped us was so great and helpful!
September 28, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hello, Elle,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Danish was Very helpful & extremely…
Danish was Very helpful & extremely efficient
September 28, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent and kind service from Jasdeep. Thank you!
August 17, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hey Elsa,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service and great staff.
Jasdeep was extremely helpful and very friendly.
August 15, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hi Jehangir,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Super helpful and helped me out in…
Super helpful and helped me out in under 20 min!! Jasdeep was the one who helped me!
August 10, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Impossible to reach..
We have a phone to collect at the Baker Street store and after 1hr on the phone to the general Vodaphone I still haven't been able to get contact details to call the shop as we need to talk to them directly as main line can not help! Very frustrating. Can you provide a number for the 2 Station Approach Baker Street Store please!
August 5, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hi Claire,
Thanks for leaving a review on your recent experience.
I can certainly appreciate the frustration this would cause and I am sorry for any inconvenience. If a store has an available contact number, you'll be able to see it on our Store Locator tool here: https://www.vodafone.co.uk/help-and-information/store-locator
Please note though that not all stores have a public line for customers to use. If there are no contact details, you would be best visiting the store directly.
Thanks,
Vodafone Social Media Team
The Baker St store is fantastic
The Baker St store is fantastic! Jasdeep who was working with us provided exceptional service and follow up. You rarely find such customer centric stores these days.
July 27, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hi A. T.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Jasdeep's service in store.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
AJ and Jasdeep are both excellent
AJ and Jasdeep are both excellent. They go out of their way to help us out. Making the whole experience 5 and more stars.
Thanku
July 26, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Baker Street
Hi Rotem. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice person
July 26, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hi Aysen. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
AJ is awesome!!
AJ is awesome!!! Great friendly service and he sorted our international roaming issues easily and competently. Easy 5 stars!
June 26, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hello, Andrew,
It's lovely to hear that you received a 5-star experience from AJ! Thanks for taking the time to provide feedback on this.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Jasdeep was VERY helpful
Jasdeep was VERY helpful! He was patient, courteous and intuitive! He guided us efficiently through the process
June 25, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hi there,
Thank you for sharing this feedback with us, we're so happy you had a great experience with Jasdeep.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - London Baker Street
Hi Jeremy. Thank you for your review for Jasdeep. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jasdeep was awesome
Jasdeep was awesome, quick, knowledgeable and empathetic. He sorted out my data card and phone renewals very fast. Will recommend Vodafone to others because of the awesome service of folks like him.
May 26, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hi Rekha,
Thanks for taking the time to write such a great review! We're delighted that Jasdeep was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant people
Brilliant people.
Very professional and very friendly with the customers.
May 20, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hi Panos,
Thanks for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing customer service!
I had visited the Vodafone store today, Daanish served me and he was extraordinary with the service he provided, I will 100% recommend visiting the store as amazing deals and service.
May 5, 2024
Unprompted review
Reply from Vodafone UK - London Baker Street
Hey Feroz,
Thanks for the positive feedback! It's great to hear that you had such an amazing experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
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