Ay what even is this shop, I walked in and was greeted very lively by a representative called Josh, what a top man, he helped me pick out the best deal on my phone, made the process smooth as my face... See more
Company replied
Location
Switch location161 Balham High Road, SW12 9AU Balham, GB
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See what reviewers are saying
I went to Vodafone Balham again as I was having an issue with my phone, and I was served by Josh. He was really helpful, patient, and took the time to properly understand the problem. He explained eve... See more
Company replied
The assistant manager, Sailen, is absolutely amazing. I am an American and he made my transition to a UK phone as smooth as I could have only hoped. My expectations are completely shattered by this si... See more
Company replied
Went into the Balham Vodafone store as they had moved from their original location. The staff were really friendly and helpful. Riane was very helpful and gave me good advice about getting a new route... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Balham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
161 Balham High Road, SW12 9AU, Balham, United Kingdom
4.9
Excellent
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Nabiha has been very helpful indeed
Nabiha has been very helpful indeed. Great work and thank you again. 10/10
February 5, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Hello, Jacqueline,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Nabiha.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Balham
Hello, Giovanni,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Balham
Hello,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nabiha was like a breath of fresh air…
Nabiha was like a breath of fresh air in a swarm of recent hostile amateurs. Her efficiency, intelligence and general friendly professionalism put me immediately at ease and she solved my problems immediately.
I now have a new plan and wonderful new number which both symbolise a great fresh start in my life.
How wonderful!!
February 3, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Hi Rosie,
We appreciate your positive feedback for Nabiha. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Extremely helpful
Extremely helpful!
Nabiha was very clear, explained everything perfectly
January 31, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Hi Ben,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Super helpful knowledgeable staff
Super helpful knowledgeable staff
January 23, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Thanks for the five star review, Chris! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nabiha was extremely helpful today in…
Nabiha was extremely helpful today in store at Balham. I needed to get a UK phone number and the process was super easy because of Nabiha’s help.
January 22, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Hi Chloe. Thank you for your review for Nabiha. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Customer service from Nabiha
Excellent Customer service from Nabiha
January 22, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Hi Nur. Thank you for your review for Nabiha. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nabiha at Balham…great work!
What great service and professional manner from Nabiha! She sorted all queries I had on my account and helped plan ahead for the end of contract and upgrading the device when I eventually plan to.
Many thanks!!
January 14, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Hi,
Thanks for your 5-star review for Nabiha. We appreciate this feedback and support for us. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Nabiha was fantastic
Nabiha was fantastic. Very knowledgeable and helpful!
January 12, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Thank you so much Nabiha!
Nabiha in the Balham branch was fantastic! I had a complex issue with my sim that I had been trying to sort with customer service but I came into store and Nabiha was able to sort it! Thank you so much Nabiha!
January 11, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thank you to nabiha for helping me…
Thank you to nabiha for helping me upgrade to a good deal.
January 10, 2025
Unprompted review
Reply from Vodafone UK - London Balham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service today from Nabiha at the…
Great service today from Nabiha at the Balham friendly and helpful in getting me the best deal!
January 9, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Hi Octavia,
Thank you for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rianne was very friendly and really…
Rianne was very friendly and really helpful. Thank you.
January 7, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Hi Annette. Thank you for your review for Rianne. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 star service
Nabiha was very knowledgeable and customer service was amazing
January 3, 2025
Unprompted review
Reply from Vodafone UK - London Balham
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Nabiha was extremely helpful
Nabiha was extremely helpful, the whole process of upgrading my phone was seamless.
January 3, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Hi Lorenzo,
It's great you had a nice and easy experience with Nabiha. If you ever need help again, just drop us a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rhian in your Balham store was…
Rhian in your Balham store was extremely helpful in sorting out an account issue that it wasnt possible to resolve on the phone. Really top notch customer service - thanks so much!
January 2, 2025
Unprompted review
Reply from Vodafone UK - London Balham
Hey,
Thanks for letting us know what an amazing job Rhian at our Balham Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Balham
Hi Jack,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Thank you very much to Nabiha who…
Thank you very much to Nabiha who helped us sort out phone sim replacement which we couldn't do twice with her colleagues and almost list hope. Real life saver!
December 11, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hi Natalia,
This is lovely feedback for Nabiha. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Nabiha was really helpful and kind
Nabiha was really helpful and kind. Sorted our problem that three other employees couldn't thank you so much.
December 11, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hi Liza,
This is such an amazing review for Nabiha. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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