Ay what even is this shop, I walked in and was greeted very lively by a representative called Josh, what a top man, he helped me pick out the best deal on my phone, made the process smooth as my face... See more
Company replied
Location
Switch location161 Balham High Road, SW12 9AU Balham, GB
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See what reviewers are saying
I went to Vodafone Balham again as I was having an issue with my phone, and I was served by Josh. He was really helpful, patient, and took the time to properly understand the problem. He explained eve... See more
Company replied
The assistant manager, Sailen, is absolutely amazing. I am an American and he made my transition to a UK phone as smooth as I could have only hoped. My expectations are completely shattered by this si... See more
Company replied
Went into the Balham Vodafone store as they had moved from their original location. The staff were really friendly and helpful. Riane was very helpful and gave me good advice about getting a new route... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Balham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
161 Balham High Road, SW12 9AU, Balham, United Kingdom
4.9
Excellent
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Rianne was most helpful
Rianne was most helpful, informative and patient
August 22, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hello Belindy,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Balham
Hey Anne,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I just want to thank nabiha and arouge for helping…
I just want to thank nabiha for helping me with everything. She is the best and i will be coming back to her again!
August 16, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hey Marin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nabiha was very helpful in upgrading my…
Nabiha was very helpful in upgrading my phone and finding the best deal possible. Also helpful in arranging my board and for my new place.
August 15, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hi Holly,
We’re glad to hear you found the best deal for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Good service from Arouge and Nabiha
Nabiha and Arouge were both very helpful in helping me to upgrade and find the best phone and package for me. Very friendly and professional ladies! Thank you.
August 9, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Arouge has been fantastic
Arouge has been fantastic! Helped me upgrade my phone and transfer everything. Life saver!
August 9, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hi Jane,
Thanks for sharing your fabulous feedback for Arouge. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful staff especially Nabiha
August 8, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hey Dermot,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Super helpful and polite
Super helpful and polite. Very professional.
August 4, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hey Luke,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Nabiha
Excellent service from Nabiha , fantastic communication skills and great experience.
August 5, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hello,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Nabiha.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Saeed and Rhian were so helpful and…
Saeed and Rhian were so helpful and kind.
August 4, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hello, Maisy,
It's great to hear about your positive experience with Saeed and Rhian. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mahid was very helpful and welcoming…
Mahid was very helpful and welcoming today! Vodafone still take pride with employing technical people 🧩
July 31, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hi there,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nabiah was excellent
Nabiah was excellent! I have just had excellent customer service from Nabiah. She was polite, professional and incredibly patient with me, as I was getting a bit mixed up. Thank you so much Nabiah.
July 27, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hi Henry,
Thanks for your review and feedback for Nabiah.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nabiha was really helpful and made it…
Nabiha was really helpful and made it very easy to sort out a new contract.
July 2, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hey Jacqui,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Really great experience
Really great experience! Andrae was really lovely and helpful! Thank you so much!
June 19, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hey there,
We love to hear it! Thanks for your 5 star review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Gill was extremely helpful at setting…
Gill was extremely helpful at setting up my new contract and talked me through my best options. Thank you!
June 17, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hi Alex,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dray was amazing
Dray was amazing. He found me the best outcome. He listened to my needs and was patient
May 31, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hi Ros,
Thanks for taking the time to share this feedback with us! We're delighted you had a 5 star experience with Dray.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Gill was a great help
Gill was a great help, he helped me upgrade my sim and im happy with the service, he went the extra mile to help me, thank you very much Gill. I will surely bring my family to upgrade in balham.
May 30, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hi Nirbhail. Thank you for your review for Gill. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am not very good with technology and…
I am not very good with technology and people have taken advantage of me Gill in the Balham Vodafone store is such a credit to Vodafone he took his time and explained everything to me and I upgraded my SIM knowing I haven't been taken advantage off, I will be telling all my family and friends to visit this store, THANK YOU EVER SO MUCH GILL, BOX OF CHOCOLATES ARE ON THIER WAY TO YOU!
May 26, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hi there,
Thanks for taking the time to highlight what a great experience you had in store! We're delighted to hear you got the help you needed.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Gil in Balham was extremely helpful
Gil in Balham was extremely helpful. Excellent service.
May 20, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hi Michael,
Thank you for reviewing and sharing your feedback for Gil.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Got a new phone
Everyone helped trouble shoot and get through things as quickly as possible
May 10, 2024
Unprompted review
Reply from Vodafone UK - London Balham
Hi Emma, It's great to see our team were able to help you yesterday.
Thanks, The Vodafone Social Media team
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