Ay what even is this shop, I walked in and was greeted very lively by a representative called Josh, what a top man, he helped me pick out the best deal on my phone, made the process smooth as my face... See more
Company replied
Location
Switch location161 Balham High Road, SW12 9AU Balham, GB
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See what reviewers are saying
I went to Vodafone Balham again as I was having an issue with my phone, and I was served by Josh. He was really helpful, patient, and took the time to properly understand the problem. He explained eve... See more
Company replied
The assistant manager, Sailen, is absolutely amazing. I am an American and he made my transition to a UK phone as smooth as I could have only hoped. My expectations are completely shattered by this si... See more
Company replied
Went into the Balham Vodafone store as they had moved from their original location. The staff were really friendly and helpful. Riane was very helpful and gave me good advice about getting a new route... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Balham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
161 Balham High Road, SW12 9AU, Balham, United Kingdom
4.9
Excellent
121 reviews
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This company invites their customers to review, whether positive or negative
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Top notch service and great help with…
Top notch service and great help with problems with passwords from Nia and Sailen. Staff very helpful. Colin.
September 14, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hey Colin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone Balham - Picking up where Tooting dropped the ball
Sailen has been incredibly helpful and understanding where another store has absolutely dropped the ball.
I appreciate the hard work he has put in to provide me with a great customer experience.
August 25, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hi Phil. Thank you for your review for Sailen. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been with Vodafone for about 4…
I have been with Vodafone for about 4 years now and I usually deal with them over the phone but this time I came to the Balham shop to check the phones on display and talk to someone about changing my plan when upgrading. Sabrina was really helpful and friendly. She offered great advice and answered all my questions about the phone and plan. She was able to guide me towards a plan that suits me so I am very happy with the service and phone received! Thank you Sabrina! I will be back in a few years for my upgrade :)
August 22, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hi Mariam,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Happy with the service
August 22, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hi Pau. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from the Balham store
August 19, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hi Rob. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great support from Balham store manager
Manager Sailen could not have been more helpful, providing truly excellent support to correct things that had gone astray with my Vodafone account and securing credit due to me. Thank you! Balham store support is one good reason for staying with Vodafone.
August 21, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hey Maggie,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sailen was really helpful...
Sailen was really helpful in getting me a new deal on a Samsung phone when it was time for a refresh. He was really knowledgeable and took his time to explain and show me the new phone options - didn't feel pressured at all to get the most expensive deal!
August 20, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hey Sam,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Met my good friend Sailen
Met my good friend Sailen. Known him from streatham and still has the same excellent service still. Balham will be my main place to go go now
August 10, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hey Armet,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing service from Saliam the manger…
Amazing service from Saliam the manger (spelling me be incorrect). Hopefully fixing an error from a different Vodafone team.
July 31, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hi Thomas,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service!
Helped explain and sort out my upgrade very quick and easy.
July 17, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hey Luke,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from sailem
July 14, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hey Ali,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Balham
Hey Tye,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The store manger Sailen helped me with…
The store manger Sailen helped me with my upgrade and showed me through all my options avaiable with a SIM or Handset.
Great service and will definitely reccomend to friends and family.
June 30, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hey Alex,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service from the…
Excellent customer service from the store manager Sailen. Very knowledge and friendly. Would highly recommend.
June 30, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hey J Alam,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I received help from a worker call…
I received help from a worker call Sabrina in the Balham store she was so wonderful and helpful and made it easy for me to understand the plans available to me she took her time with running me through everything and it just made my day a little better
June 18, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hi Aisha,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Mininon (saleem) was assisting…
Mininon (sailen) was assisting customers Happy and smiling like Mininon great customer
June 16, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hi Marion,
Thanks for your lovely review for Mininon. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service from sailen
Great service from sailen. Great to have someone that knows what they are doing and sorted it out with a smile on his face
June 15, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hi Ravi,
This is lovely feedback for Sailen. Thanks for your kind words and taking your time to share the experience
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very friendly team
Very friendly team. Helped me switch both my phone line and broadband from EE to Vodafone. When I was in EE store no one bothered to help me with my upgrade.
May 19, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hi Marcus,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great experience with Deris
Great experience with Deris. Considered my exact needs and was able to quickly pull together a solution that fitted them.
May 24, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hey James,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nia and Murat were so helpful
Nia and Murat were so helpful. Vodafone Balham are always so helpful!
April 8, 2023
Unprompted review
Reply from Vodafone UK - London Balham
Hi Claire,
Thanks for your review and feedback for Nia and Murat, it's always appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
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