We were helped by Nuel who was very professional and kind in helping us get a new phone and line.
Company replied
Location
Switch location109 Lower Marsh, SE1 7AB London, GB
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See what reviewers are saying
Jay and Karina , Who speaks Spanish, where extremely claro explaining things that older People like me find difficult tô understand. They exceeded their normal office house helping me. The Office is n... See more
Company replied
Nuel helped me set up my account and solve some other issues and the customer service was outstanding. Extremely nice, polite and always willing to help solve any doubts that I had, regardless of thei... See more
Company replied
I am very thankful to staff of Vodafone Lower marsh about his service because I am very disappointed from Vodafone previous branch my bank card declined than I will come here he fix my problem and I a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Lower Marsh
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
109 Lower Marsh, SE1 7AB, London, United Kingdom
4.9
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service received from the team…
Great service received from the team today
April 2, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good workers
March 26, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Julian,
Thanks for sharing this feedback for us. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I am a student and I was using VOXI
I am a student and I was using VOXI, jay has helped me with a plan which includes the Europe roaming as I will be traveling tomorrow. Very happy with his service. No issues thank you
March 20, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Came in for a sim onlyn contract
Came in for a sim onlyn contract, Jay assisted me choosing the right plan and also offered me a £16 discount every month. Thank you Jay for gret assistance and suport.
March 18, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hello,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in to check a SIM only plan
Came in to check a SIM only plan, jay was able to get my application approved and explained everything very well. Also have given me discount on my plan for the unlimited deal. Very happy with the service from Jay! Thank you
March 17, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Mudasar,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came in to enquire about the a student…
Came in to enquire about the a student plan, I was offered 80gb for £14 per month. Jay was very helpful getting it all sorted for me. Thank you!
March 12, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Shakib,
Thank you for your review for Jay. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Jay was giving amazing customer…
Jay was giving amazing customer service, I have switched from 3 to Vodafone with unlimited price plan
I’m the most happy customer today
Thank you Jay and thank you Vodafone
March 8, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, Jay answered all of my questions and eliminated any concerns I had about switching services providers. The process was very quick and easy and I was able to walk out the store with a new usable sim. Very pleased!
March 5, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Tahiyah.
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very helpful people who sorted out the…
Very helpful people who sorted out the problem
March 5, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Amanda,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Really appreciate help from Jay
Really appreciate help from Jay, he assisted setting up my email and Apple ID. Really helpful
March 3, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Leonard,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was at Lower marsh store and Jahid…
I was at Lower marsh store and Jahid has served me and this was the best experience in Vodafone I’ve ever had. Jahid thank you very much for everything.
I recommend lower marsh Vodafone store for everyone
March 1, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Cagla,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Nuel was very helpful in getting my…
Nuel was very helpful in getting my service back as well and calling customer care to resolve my issues for me. Sunny was very helpful as well
February 24, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi. Thank you for your review for Nuel and Sunny. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great care & service ans well ans the…
Great care & service ans well ans the additional discount.
February 22, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Lower Marsh
HI Paul,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service by Jay
Great service by Jay. Helped me set up my new tablet. Everything is working before I left the store. Thank you
February 18, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Mossab,
Thank you for your review for Jay. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great customer service by Jay
Great customer service by Jay, he explained me the full broadband process and offered me the promotion for £675 credit. Very happy with the service!
February 15, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Very good experience
Very good experience , staff is very coprative
February 10, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Muhammad. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Jay
Great service by Jay. Thank you for setting up my SIM very quickly
February 7, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hi Jia,
Thank you for your review for Jay. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Lower Marsh
Hi Lubin,
This is lovely feedback for Sonny and Jay. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I needed help setting up my phone and…
I needed help setting up my phone and watch and was helped by jay, excellent worker really funny and attentive, helped me really quickly and taught me things about my decide I didn’t know of, really content with the experience
February 5, 2025
Unprompted review
Reply from Vodafone UK - London Lower Marsh
Hello, Mari,
It's great to hear that you received a 5 star service from Jay! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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