The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... See more
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Location
Switch locationOxford Street Barratt House 341-349, W1C 2JE London, GB
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See what reviewers are saying
Pradeep I would like to give a special thanks to Pradit at the Vodafone store on Oxford Street, near John Lewis. He is an outstanding professional and provided me with absolutely exceptiona... See more
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I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our ne... See more
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Thanks to two outstanding staff at the Vodafone Experience Store on 341 Oxford Street. Safae went above and beyond even without the manager present. She didn’t want me to wait, so she offered t... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Oxford St Experience
Written by the company
Contact info
Oxford Street Barratt House 341-349, W1C 2JE, London, United Kingdom
4.9
Excellent
323 reviews
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David was very efficient and helpful
David was very efficient and helpful. New phone in 30 minutes
August 19, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Fahic,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rahim is the best
Rahim made my experience smooth and enjoyable. He has explained everything and made it clear.
He was really kind and funny.
I have put this upgrading experience for a year. He was amazing, can't recommend him enough
August 17, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
10/10
The best experience, thanks to Rahim! He was so patient and extremely helpful. Would definitely return to this store because of his service.
August 17, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Great job from Rahim and osman
Great job from Rahim and osman. Really nice to be a customer of vodaphone for the last 12 years
August 14, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Ingrid,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The person is nice to Rahimhelp me
The person is nice: Rahim the person is nice to help me
August 14, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Theingi,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing Osman!!
Osman was fantastic!! He sorted out my new phone for me, he was very patient. A real credit to the company!! Thanks a million!
August 10, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Paula,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you mani made my journey easy
Thank you mani made my journey easy
Lovely store
August 8, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you mani for helping me and…
Thank you mani for helping me and making it a simple procedure 10/10
August 8, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Adam,
Thanks for the lovely review and fantastic support for Mani.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
All great
All great , super service , Safae has been incredible , very helpful
August 6, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Igor,
Thanks for the lovely review and fantastic support for Safae.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding Service from Safae and Uzzy at Vodafone Store
Thanks to two outstanding staff at the Vodafone Experience Store on 341 Oxford Street.
Safae went above and beyond even without the manager present. She didn’t want me to wait, so she offered to follow up once I left. That same evening, she emailed and texted me, and shortly after, Vodafone confirmed my device return was processed.
When I returned to drop off the device, Uzzy immediately recognized me from a previous visit. Despite me not having a few usual items, he didn’t make it complicated. He asked smart questions, found a solution, and got it done quickly.
Their focus, friendliness, and willingness to help made a big difference. The process was seamless. Vodafone is lucky to have both Safae and Uzzy on the team.
August 5, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Sineerat,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Safae and Uzzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
So so helpful
So so helpful. Everyone in the store went out of their way to get the best solution for me including searching stores near and far for the phone I wanted.
August 5, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Molly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey Oksana,
Thanks for the lovely review and fantastic support for Rahim. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rahim the star
Rahim was very patient and helpful when serving me. He was very friendly and respectful. He made me feel comfortable in the store, and gave me all the information I needed.
August 1, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Sadek,
Thanks for the lovely review and fantastic support for Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey Daniel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Pradeep and Ray, dream team
Pradeep is very good, but he would be nothing without his team, especially Ray.
July 27, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rahim was amazing
Rahim, was so incredibly helpful. He is very personable and kind. He will be a great asset to the company and customers. Thank you for all your help.
July 24, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey James,
Thank you for your review. It's always lovely to read such nice feedback about Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Pradeep in the oxford street store was…
Pradeep in the oxford street store was very helpful and wonderful the entire experience was too good
July 21, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Ankit,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rahim was very helpful and patient in…
Rahim was very helpful and patient in getting my new phone set up. Including 6 different apps and helped me adjust the settings for my use very efficiently. Very knowledgeable. Helped me greatly.
July 18, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Hugh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service from Hamide, super helpful - thank you!
July 15, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Chloe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had quite a complicated case getting…
We had quite a complicated case getting an unlimited sim and Hamide helped tremendously. Great service!
July 9, 2025
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Georgie,
Thanks for the lovely review and fantastic support for Hamide.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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