Abhishek was extremely nice, helpful and patient. Helped me with multiple things, answered all questions and was very kind! Great experience!
Company replied
Location
Switch locationUnit 3 2A Praed Street, Paddington, W2 1JX London, GB
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See what reviewers are saying
I had issues with my SIM , it had been changed to an eSIM and I was unable to use the phone. I had just come off a long flight , Alistair couldn't have been more helpful. He saw I was extremely tir... See more
Company replied
Viny was really helpful and friendly. Helped out with a few complications eith my phpne and account. Managed to helpme reduce my bills too!
Company replied
Thank you Nabil from Vodafone Pread street and the team for your help and saving my life by sorting out charging and phone and our Vodafone broadband! It’s good to know that there are still compassio... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Paddington
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 3 2A Praed Street, Paddington, W2 1JX, London, United Kingdom
4.9
Excellent
140 reviews
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This company invites their customers to review, whether positive or negative
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I and my wife were impressed by the…
I and my wife were impressed by the amaizing customer service by Alister.
It was an amaizing experience.
October 1, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Cyma served me well.
September 26, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hey there,
Thanks for reviewing and sharing your feedback for Cyma. This is great to hear, we appreciate it!
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing service
Alistar was incredibly helpful and patient, very pleasant, answered all my questions with great detail. Best experience I’ve had at a mobile service provider hands down.
September 17, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hi, Valeria.
Thanks for sharing your fabulous feedback for Alistar! If you ever need further help, please don't hesitate to pop our team a message:
X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly and helpful
Alastair, Nabil and Cyma- all super sweet, patient and helpful!
I went into store 3 times and changed my mind on my contract within 14 days of signing up and each of them were brilliant in their own way. They were transparent in advising me of what deals I did and didn’t need. A rarity in most of London and with most service providers. Thanks guys :)
September 13, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hey G G,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Staff were friendly and helpful.
August 16, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hi Lauren. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alistar was amazing at the propositions…
Alistar was amazing at the propositions he offered
August 16, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hi Khalid. Thank you for your review for Alistar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I got an amazing deal
August 8, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hey Flori,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Paddington
Hi Noufal. Thank you for your review for Alistar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jeremy was so helpful efficient and was…
Jeremy was so helpful efficient and was able to solve a long standing problem.
July 10, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hey Helen,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful staff at Vodafone Praed Street
Jeremy was extremely helpful in setting me up with a new phone and new plan for my roaming needs. Great staff and help overall at Vodafone Praed Street!
June 22, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hi Ayse,
This is a lovely review for Jeremy. I’m glad to hear you found the best options for you. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Perfect
Jeremy at Vodafone in pared Street branch was amazing. I work for John Lewis so realise how important customer service is. I am older and he was so patient, efficient helpful and kind. If everyone worked in this world we would have the most efficient and easy life
June 17, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hi Gillian,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Amazing Alistar
Alistar was amazing in his customer service. He tailored a plan for me and my partner, we were initially in the store to terminate our contracts and we planned on staying after the conversation we had with Alistar. Keep him, he's a diamond in the rough.
June 13, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hey Natie,
Thanks for letting us know what an amazing job Alistar did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The team is really friendly and caring
The team is really friendly and caring. Especially Cyma who helped me and provided all the information. Thank you so much!
June 12, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hi Alexis,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Probably the worst customer service…
Probably the worst customer service experience of all time
#broadband
March 1, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hey John, thanks for leaving your feedback.
I'm sorry that you feel this way about our Customer Service teams. If there is anything that we can do to help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Costumer service
May 15, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Thank you Nabil from Vodafone team Pread street
Thank you Nabil from Vodafone Pread street and the team for your help and saving my life by sorting out charging and phone and our Vodafone broadband! It’s good to know that there are still compassionate human and ready to step in and make a difference in people’s world. Much appreciated!
God bless you all
May 3, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hi Meliproduction,
This is such a lovely review for Nabil and the rest of our store. It's amazing to read your kind words.
We're always here to help if you ever need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jeremy was very confident in his Skills…
Jeremy was very confident in his Skills and shared attention to every details that I have mentioned to help me.
May 3, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hi. Thank you for your review for Jeremy. It's always lovely to read such nice feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
I took an iPhone in a contract
April 4, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hey Kristina,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Super staff so very helpful with my…
Super staff so very helpful with my needs.Cyna was so friendly and so very helpful and took no time to organise my problem.Made it so much easier with her explanations and knowledge.A very happy customer.Cyna was in the shop on Praed Street W2 1JX.
April 3, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hey Susan. It's always nice to read such lovely feedback. If you spoke to Cyna in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
I had the best experience in Vodafone…
I had the best experience in Vodafone W2. Alistar was brilliant 👏🏻. Very helpful, went out of his way to help me. Thank Very much Alistair 🙏🏻 😊
April 1, 2023
Unprompted review
Reply from Vodafone UK - London Paddington
Hi Zeneb,
This is such lovely feedback for Alistar in our Paddington store. We'll be sure to let him know. Thanks for leaving this review.
All the best,
Vodafone Social Media team
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