Tabitha is such a legend.She welcomed me with a huge smile and patiently devoted over an hour giving me expert guidance on my very ancient account. I had not intended to purchase a phone plan but her... See more
Company replied
Unit 8 Surrey Quays Shopping Centre , Redriff Road, SE16 7LL Surrey Quays, GB
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Tabitha is such a legend.She welcomed me with a huge smile and patiently devoted over an hour giving me expert guidance on my very ancient account. I had not intended to purchase a phone plan but her... See more
Company replied
Nadia was absolutely fantastic. Couldn't ask for a better service. She was very welcoming, deaf friendly and patient. Explained products very well. A satisfied customer. Many thanks 👍.
Company replied
I went into the store in Surrey Quays with my wife for a phone upgrade, we were served by Tabitha and Roman. They were both very helpful and friendly and despite a slight issue with one of the orders,... See more
Company replied
Quick pick up, but quite irritated it seems from when my item arrived it wasn’t checked in - I had to chance it and come in to see if it was there. It’s only once I was in store and went through secur... See more
Company replied
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Unit 8 Surrey Quays Shopping Centre , Redriff Road, SE16 7LL, Surrey Quays, United Kingdom
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Dennis was supper supportive willing to help in every way he can

Reply from Vodafone UK - London Surrey Quays
Dennis was extremely helpful and explained everything in language I could understand I was very impressed by the young man

Reply from Vodafone UK - London Surrey Quays
Dennis is a wonderful man…. He’s very calm and thought me how to setup my phone with a big smile.

Reply from Vodafone UK - London Surrey Quays
Khadija was extremely friendly and efficient in explaining the products and what product suited my need. Great customer service and highly recommend her.

Reply from Vodafone UK - London Surrey Quays
Good attention and fantástic
Geja and Khadija

Reply from Vodafone UK - London Surrey Quays
Advisor was very helpful and dealt with my situation calmly. Time was not long but it was great service

Reply from Vodafone UK - London Surrey Quays
Dennis has been fantastic. His service is second to none.

Reply from Vodafone UK - London Surrey Quays
Great service! Dennis was friendly, professional, and very knowledgeable about the phone and the watch and explained all the features clearly and helped me choose the best option. Very satisfied with my purchase and the service experience, 5 star service .

Reply from Vodafone UK - London Surrey Quays
Great service, quickly diagnosed the problem, helped me with troubleshooting issues with my SIM card and was super patient with questions. Dennis was the guy that helped me out

Reply from Vodafone UK - London Surrey Quays
Khadija did great job, answer our question, help with what we need ,with smile :))))
Happy with serves in Surrey Quays shopping center.
Thank You Khadija

Reply from Vodafone UK - London Surrey Quays
Had a lovely experience at this Vodafone store. The staff there were extremely helpful and helped me find the right deal for me. Tareq was extremely helpful with this. Will be recommending my friends and family to come here.

Reply from Vodafone UK - London Surrey Quays
Tareq and Khadija was really welcoming and nice in store. Assisted with my query very quickly

Reply from Vodafone UK - London Surrey Quays
I recently got my new Samsung S25 and received a great price as a loyal Vodafone customer of 10 years. The staff member was very helpful, advised me to get insurance, and also helped me get new tablets for my daughters. Excellent service.

Reply from Vodafone UK - London Surrey Quays
Dennis was very welcoming, helpful and good sense of humour if I undergo any issues or queries I will look for him.

Reply from Vodafone UK - London Surrey Quays

Reply from Vodafone UK - London Surrey Quays

Reply from Vodafone UK - London Surrey Quays

Reply from Vodafone UK - London Surrey Quays
I had an excellent experience with Geja at Vodafone. He went above and beyond to help me with my issue, showing genuine care, patience, and professionalism throughout the process. His clear communication and willingness to make sure everything was resolved made a huge difference. It’s rare to come across customer service as attentive and friendly as hers. Thank you, Geja, for your outstanding support — truly appreciated

Reply from Vodafone UK - London Surrey Quays
Geja in Vodafone Surrey Quays was absolutely brilliant sorting out my issue
Please guys go and see him in the store

Reply from Vodafone UK - London Surrey Quays
Fantastic customer service from Khadija! She knows the product very well and tailored the final choice of a handset and sim plan very carefully.
Great listening skills, good sense of humour.
I am absolutely delighted and would recommend her to all Vodafone customers.

Reply from Vodafone UK - London Surrey Quays
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