Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more
Company replied
Location
Switch location52 High Street, NG10 1LN Long Eaton, GB
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See what reviewers are saying
Absolutely Amazing 😍 Jay was absolutely brilliant and helped me find the right phone for me. The process was easy and I walked away with a new Google pixel 11 pro. Definitely would use again Thank... See more
Company replied
I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... See more
Company replied
Jackson was very helpful. Great customer service explained every clearly. Mo was amazing too. Got a great deal on the phone I was looking for. Very friendly and helpful staff. Would recommend this st... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Long Eaton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
52 High Street, NG10 1LN, Long Eaton, United Kingdom
4.9
Excellent
162 reviews
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Excellent customer service
I walked into the shop 20 mins before close with lots of queries. Jay went over and beyond with patience to answer all questions and ensure I had the best deal available. Excellent service!!! Would definitely recommend
June 7, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey A,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jay in specific stayed in past closing…
Jay in specific stayed in past closing time to sort our phones out. Good guy and gives good conversation
June 7, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Mason,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jackson was great
Jackson was great. Not pushy and very personable. Found a great deal for me as an existing vodafone customer of 30 years. Expected to pay more ended up paying less. I recommend Jackson to Vodafone customers.
June 3, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely staff
Lovely staff, helped me with my order as I couldn’t understand online thank you for your help!
May 29, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey,
This is really amazing to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Friendly and welcoming staff had an…
Friendly and welcoming staff had an issue with my SIM card and Jackson sorted.The issue straight away with no hesitation was very polite and friendly.Thanks again
May 19, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service by Jay
Great service by Jay. Quick and easy handset brought. Very knowledgeable.
May 11, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Fhalak,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jackson was a great help
Jackson was a great help, made everything very clear to me and sorted my new phone quick and efficiently.
Great experience.
March 6, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Ellis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Jay
Great customer service from Jay! Very patient and knowledgeable. A credit to the store
April 18, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
business customer
As a business customer having been trying to get my phone back up and running for 2 weeks over the phone without any success & much frustration. I walked in got a very friendly reception and voilà within no time at all I was up running & working I'm a very happy woman. Just wish I’d gone there two weeks ago. I will definitely be going back.
April 16, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jay was super efficient and…
Jay was super efficient and knowledgeable. Patient and friendly.
April 11, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Josephine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jay and Jackson from the Long Eaton…
Jay and Jackson from the Long Eaton store are brilliant at their job. They went above and beyond to help us sort our phones and upgrade. Go in and see them. We got the best deal! Thank you TK/SK
March 31, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Stephen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jay and Jackson.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service very helpful amd…
Brilliant service very helpful amd friendly
March 27, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10
The employee Jackson was extremely helpful and very positive and straight forward, he made everything super clear and easy for me to understand. Overall I’d rate my experience 10/10 and once again Jackson was a massive help
March 9, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Marko,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sasha was outstanding
Sasha was outstanding, very helpful and communication was fantastic, thank you so much 😊
March 2, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay Long Eaton Vodafone
Great customer service. Efficient and helpful. Well Done for a good deal. Keep it up!!
February 21, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Tia,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had some great help from jackson with…
Had some great help from jackson with my phone
February 20, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Glen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I have been really impressed with…
I have been really impressed with jackson he has been a great help and polite
February 13, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I would like to show my appreciation to…
I would like to show my appreciation to Jackson for his expertise when resetting
my phone.
February 12, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Sue,
Thanks for the lovely review and fantastic support for Jackson.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Manager Sasha showed infinite patience…
Manager Sasha showed infinite patience and professionalism while upgrading my phone.
Fantastic service!
February 9, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Robert,
Thanks for the lovely review and fantastic support for Sasha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely adiser Jackson at vodafone long…
Lovely adiser Jackson at vodafone long eaton very helpful
February 6, 2026
Unprompted review
Reply from Vodafone UK - Long Eaton
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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