Wali and afar were absolutely amazing at helping us transfer all our data and dealing with buying new phones and contracts. They were extremely patient, helpful and informative
Company replied
210 High Road, IG10 1DZ LOUGHTON, GB
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Wali and afar were absolutely amazing at helping us transfer all our data and dealing with buying new phones and contracts. They were extremely patient, helpful and informative
Company replied
I came into the Loughton branch with my phone completley broken, would not turn on i was so stressed out. I came to purchase a new phone, never been with vodaphone and never had a contract always brou... See more
Company replied
Afzal was very helpful and friendly as regards to Cudtomer service
Company replied
I came into the Vodafone shop for help and Mirza gave me very good help. I've been in before to the voda phone shop and I always find that I get the help I need. And that's why I stay with vodophone,... See more
Company replied
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210 High Road, IG10 1DZ, LOUGHTON, United Kingdom
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Mirza was so helpful and knowledgeable!
Made our experience a pleasure.

Reply from Vodafone UK - Loughton
Great advice - but always impressed with them - they have offered us the best and most reasonably priced phone for our budget

Reply from Vodafone UK - Loughton
Waliur was amazing. Great help and support I had.

Reply from Vodafone UK - Loughton
Really great service at Loughton from Mirza and Abbas 👍🏼

Reply from Vodafone UK - Loughton
Gazali he iz verü polite and problem solver.
I was veri please lorning from him so many wailible informatin.
I would like to thank him

Reply from Vodafone UK - Loughton

Reply from Vodafone UK - Loughton
he was really helpful and efficient

Reply from Vodafone UK - Loughton
Afzal had been super helpful and kind. Definitely recommended!

Reply from Vodafone UK - Loughton

Reply from Vodafone UK - Loughton
Great customer service. Friendly and helpful.

Reply from Vodafone UK - Loughton
Mirza was more helpful than I could have imagined. I was a little disappointed following a phone call with Vodaphone customer relations, but knew if I went to see Mirza in my local shop in Loughton he would fix everything. And he did. With a smile and a joke, he was helpful and friendly. With this experience I imagine i will visit again and sign up to more of what Vodaphone can offer.

Reply from Vodafone UK - Loughton
Again excellent service !! Informative and very helpful .. thank you Afzal for sorting a phone out for my son!! I’ll be back !! ☺️

Reply from Vodafone UK - Loughton
Waliur has been very helpful in helping me to get the best plans. He even stayed late to help me to complete all my contracts. Much appreciated.

Reply from Vodafone UK - Loughton
Afzal put my mind at ease and really took his time looking after me.

Reply from Vodafone UK - Loughton
Mirza was very helpful and explained everything very clearly for our upgrades to my mine and my fathers phones.

Reply from Vodafone UK - Loughton
Afzal run through the whole procedure explaining everything with my new contact phone very pleased with customer service

Reply from Vodafone UK - Loughton
Fantastic service Mirza was fantastic and very helpful

Reply from Vodafone UK - Loughton
The most helpful staff: would highly recommend coming to this store. Mirza and Afzal the most helpful people

Reply from Vodafone UK - Loughton
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