Vodafone UK - Loughton Reviews 

462
TrustScore 5 out of 5

5.0

210 High Road, IG10 1DZ LOUGHTON, GB


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Rated 5 out of 5 stars

Wali and afar were absolutely amazing at helping us transfer all our data and dealing with buying new phones and contracts. They were extremely patient, helpful and informative

Company replied

Rated 5 out of 5 stars

I came into the Loughton branch with my phone completley broken, would not turn on i was so stressed out. I came to purchase a new phone, never been with vodaphone and never had a contract always brou... See more

Company replied

Rated 5 out of 5 stars

I came into the Vodafone shop for help and Mirza gave me very good help. I've been in before to the voda phone shop and I always find that I get the help I need. And that's why I stay with vodophone,... See more

Company replied


Company details


Contact info

  • 210 High Road, IG10 1DZ, LOUGHTON, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

462 reviews

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5.0

All reviews

(462)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Mirza was so helpful and knowledgeable!

Mirza was so helpful and knowledgeable!
Made our experience a pleasure.

December 30, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Denise, ​

Thanks for the lovely review and fantastic support for Mirza. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Great advice

Great advice - but always impressed with them - they have offered us the best and most reasonably priced phone for our budget

December 30, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waliur was amazing

Waliur was amazing. Great help and support I had.

December 26, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Reyhan,

Thanks for the lovely review and fantastic support for Waliur.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Really great service at Loughton from Mirza and Abbas 👍🏼

December 20, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Lindsey,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mirza and Abbas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gazali he iz verü polite and problem…

Gazali he iz verü polite and problem solver.
I was veri please lorning from him so many wailible informatin.
I would like to thank him

December 19, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Osman,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, Mohammed was very helpful

December 16, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hi Furqan,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mohammed —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

he was really helpful and efficient

he was really helpful and efficient

December 16, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey lubna,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Afzal had been super helpful and kind. Definitely recommended!

December 13, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Kaya,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience. Nice service.

December 13, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Rosie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Friendly and helpful.

December 12, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Charlotte,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

More help that I could have imagined

Mirza was more helpful than I could have imagined. I was a little disappointed following a phone call with Vodaphone customer relations, but knew if I went to see Mirza in my local shop in Loughton he would fix everything. And he did. With a smile and a joke, he was helpful and friendly. With this experience I imagine i will visit again and sign up to more of what Vodaphone can offer.

December 9, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Joel,

Thanks for the lovely review and fantastic support for Mirza.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Again excellent service !

Again excellent service !! Informative and very helpful .. thank you Afzal for sorting a phone out for my son!! I’ll be back !! ☺️

December 8, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Sarah,

Thanks for the lovely review and fantastic support for Afzal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Honest and hardworking sales representative

Waliur has been very helpful in helping me to get the best plans. He even stayed late to help me to complete all my contracts. Much appreciated.

December 8, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Esta,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Afzal put my mind at ease and really…

Afzal put my mind at ease and really took his time looking after me.

December 6, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Sarah,

Thanks for the lovely review and fantastic support for Afzal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mirza was very helpful and explained…

Mirza was very helpful and explained everything very clearly for our upgrades to my mine and my fathers phones.

December 6, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Theo,
Thanks for the lovely review and fantastic support for Mirza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Afzal run through the whole procedure…

Afzal run through the whole procedure explaining everything with my new contact phone very pleased with customer service

December 6, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Maxine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service Mirza was fantastic…

Fantastic service Mirza was fantastic and very helpful

December 6, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Grant,

Thanks for the lovely review and fantastic support for Mirza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The most helpful staff

The most helpful staff: would highly recommend coming to this store. Mirza and Afzal the most helpful people

December 6, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Jemma,
Thanks for the lovely review and fantastic support for Mirza and Afzal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Good service

November 29, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Gul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really fantastic Help

November 28, 2025
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Deborah,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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