Wali and afar were absolutely amazing at helping us transfer all our data and dealing with buying new phones and contracts. They were extremely patient, helpful and informative
Company replied
210 High Road, IG10 1DZ LOUGHTON, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Wali and afar were absolutely amazing at helping us transfer all our data and dealing with buying new phones and contracts. They were extremely patient, helpful and informative
Company replied
I came into the Loughton branch with my phone completley broken, would not turn on i was so stressed out. I came to purchase a new phone, never been with vodaphone and never had a contract always brou... See more
Company replied
Afzal was very helpful and friendly as regards to Cudtomer service
Company replied
I came into the Vodafone shop for help and Mirza gave me very good help. I've been in before to the voda phone shop and I always find that I get the help I need. And that's why I stay with vodophone,... See more
Company replied
Written by the company
210 High Road, IG10 1DZ, LOUGHTON, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mirza was fantastic fixed my problem that no one could fix got me a better Vodafone price too he is brilliant

Reply from Vodafone UK - Loughton
Excellent service again from the Vodaphone store in Loughton . The main reason I stay with them in good customer service and a High Street presence . Personal service carries a lot of weight for most residents.

Reply from Vodafone UK - Loughton

Reply from Vodafone UK - Loughton
Mirza has been absolutely brilliant. So patient with me too.

Reply from Vodafone UK - Loughton
The Vodafone store in Loughton have. Amazing sales people . I had an excellent service and would highly recommend Mirza to make the changing to a new device simple and easy .

Reply from Vodafone UK - Loughton
Excellent service they have sort out my gig cube

Reply from Vodafone UK - Loughton

Reply from Vodafone UK - Loughton
Well satisfied and good customer service

Reply from Vodafone UK - Loughton
The guys were so helpful in Vodaphone Loughton they were so lovely and really helped me out.

Reply from Vodafone UK - Loughton
I visited the Vodafone store in Loughton and Mirza was over and beyond helpful. My query took over 2hrs and Mirza remained very professional and patient from start to finish. I wish I could say the same for the customer service team that I dealt with over the phone for the same query. The store were much more helpful.
Thank you to Mirza!

Reply from Vodafone UK - Loughton
Good service they have sorted my upgrade

Reply from Vodafone UK - Loughton

Reply from Vodafone UK - Loughton
Mirza was so helpful helped us with our problems and really good at explaining. Great member of staff should be promoted

Reply from Vodafone UK - Loughton

Reply from Vodafone UK - Loughton
Mirza was so helpful and kind. The process of getting a new sim was made super easy and quick.

Reply from Vodafone UK - Loughton

Reply from Vodafone UK - Loughton
Amazing service from the Loughton team, would highly recommend

Reply from Vodafone UK - Loughton
Mirza was exceptionally attentive and we had a wonderful store experience overall! Would absolutely recommend! Always very helpful staff!

Reply from Vodafone UK - Loughton
The advisor Afzal was superb a great guy!!!

Reply from Vodafone UK - Loughton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.