Vodafone UK - Manchester Trafford Reviews 

576
TrustScore 4.5 out of 5

4.7

Unit L30 , Trafford Centre, M17 8BL Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.

Company replied

Rated 5 out of 5 stars

We were served by Sean today at the Trafford Centre - very knowledgeable and extremely kind and courteous- a real credit to the voadafone company - give him a pay rise !!

Company replied

Rated 5 out of 5 stars

Rumail was the salesman that helped me today at Vodafone Trafford Centre, very helpful, friendly and informative as I as not very high tech, he did me a very good deal also so very chuffed with my vis... See more

Company replied

Rated 5 out of 5 stars

Sean provided a great customer service and help me go through all the best options on my broadband deal.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Manchester Trafford

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

576 reviews

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4.7

All reviews

(576)

39,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Ritaj was polite, friendly and professional

September 8, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey BEverly, ​

Thanks for the lovely review and fantastic support for Ritaj. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpfull and knowledge very good

September 4, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We are happy to hear that our assistance was helpful and our knowledge was beneficial to you. Thank you for your positive feedback!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Me and my partner went in for a new…

Me and my partner went in for a new phone and ended up with two new phones and a tablet, jacob was very informative, helpful and funny through out, made us very comfortable and even got me a coffee after we knocked mine over,
Please tell him thank you for his help

August 29, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

It's amazing to hear you enjoyed your experience! We appreciate you mentioning how informative, helpful, and funny the employee was. Thank you for taking the time to leave this fabulous review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was great help today taking the…

Jacob was great help today taking the time to explain and assist.

September 4, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob has been very informative and…

Jacob has been very informative and helped us switch from EE to Vodafone.

Great explanation of the process.

September 4, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced! Welcome aboard.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sarah was amazing at her job and got my…

Sarah was amazing at her job and got my friend his dream phone. Great service over all.

September 4, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kian is a wonderfully helpful young…

Kian is a wonderfully helpful young man, who was very patient and kind and understanding. Thank you very much Kian.

September 4, 2025
Unprompted review
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Reply from Vodafone UK - Manchester Trafford

We're happy to hear that our team member was so helpful! We appreciate you taking the time to share your experience.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Purchase of new phone

Kian the sales person in the Vodafone shop in The Trafford Centre, Manchester was very efficient, friendly, with excellent customer service skills. I did everything I asked of him. He went the extra mile. Nothing was too much trouble for him.

September 2, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We appreciate your wonderful review and are so glad to hear about the great support you received.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, thanks Dan

September 2, 2025
Unprompted review
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Reply from Vodafone UK - Manchester Trafford

Thanks for the review,

Vodafone Social Media Team

Rated 5 out of 5 stars

I went into the Vodafone store at the…

I went into the Vodafone store at the Trafford centre with no idea as to which phone to purchase. I sat with Ayesha and her customer service was brilliant. She showed me all phones available and went out of her way to look for the most affordable and suitable price plan for me. Very friendly and professional too.

September 2, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you received brilliant customer service at our Trafford store. We appreciate your positive feedback and thank you for sharing your experience.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sarah was brilliant

Sarah was brilliant
She helped to sort out my App.

September 2, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

very good service and nice

Sarah she is very good service and nice in Traffrod center branch.

September 2, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, quick and efficient 😁

September 2, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sarah was Excellent and really helpful

September 1, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We are happy to hear that you had such a positive experience. Thank you for your kind words; we appreciate your feedback!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service by Rijat at Trafford…

Brilliant service by Rijat at Trafford Centre, really helpful, thanks very much 👍

August 27, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Bilal!!

My husband and I were served by Bilal in the store last Sunday. Both of us are over 60 yrs of age and not up to date with phone use and phone knowledge. Bilal welcomed us in store and was SO helpful, patient and professional. He talked us through everything and explained in simple terms, for us both to upgrade our iphones and contract. Bilal ordered new phones for us both. He also demonstrated and explained to me, how simple it was to do the data transfer ourselves, which I have done this afternoon, at home, after collecting the new phones.
A big thank you to Bilal for a fabulous service!!

August 24, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kian at Vodafone Trafford

Kian at Vodafone Trafford. Offered tailored advice and different options. Very knowledgable, helpful, polite, patient and approachable.

August 29, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ritaj was brilliant

Ritaj was brilliant, friendly and polite. Explained everything fully and answered all my questions easily

August 29, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Chris,
Thanks for the lovely review and fantastic support for Ritaj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kian & Zaynah were very helpful in…

Kian & Zaynah were very helpful in solving my query

August 26, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Mubeen,

Thanks for the lovely review and fantastic support for Kian & Zaynah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service top class

August 22, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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