Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
Company replied
Unit L30 , Trafford Centre, M17 8BL Manchester, GB
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Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
Company replied
We were served by Sean today at the Trafford Centre - very knowledgeable and extremely kind and courteous- a real credit to the voadafone company - give him a pay rise !!
Company replied
Rumail was the salesman that helped me today at Vodafone Trafford Centre, very helpful, friendly and informative as I as not very high tech, he did me a very good deal also so very chuffed with my vis... See more
Company replied
Sean provided a great customer service and help me go through all the best options on my broadband deal.
Company replied
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Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom
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Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford
Me and my partner went in for a new phone and ended up with two new phones and a tablet, jacob was very informative, helpful and funny through out, made us very comfortable and even got me a coffee after we knocked mine over,
Please tell him thank you for his help

Reply from Vodafone UK - Manchester Trafford
Jacob was great help today taking the time to explain and assist.

Reply from Vodafone UK - Manchester Trafford
Jacob has been very informative and helped us switch from EE to Vodafone.
Great explanation of the process.

Reply from Vodafone UK - Manchester Trafford
Sarah was amazing at her job and got my friend his dream phone. Great service over all.

Reply from Vodafone UK - Manchester Trafford
Kian is a wonderfully helpful young man, who was very patient and kind and understanding. Thank you very much Kian.

Reply from Vodafone UK - Manchester Trafford
Kian the sales person in the Vodafone shop in The Trafford Centre, Manchester was very efficient, friendly, with excellent customer service skills. I did everything I asked of him. He went the extra mile. Nothing was too much trouble for him.

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford
I went into the Vodafone store at the Trafford centre with no idea as to which phone to purchase. I sat with Ayesha and her customer service was brilliant. She showed me all phones available and went out of her way to look for the most affordable and suitable price plan for me. Very friendly and professional too.

Reply from Vodafone UK - Manchester Trafford
Sarah was brilliant
She helped to sort out my App.

Reply from Vodafone UK - Manchester Trafford
Sarah she is very good service and nice in Traffrod center branch.

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford
Brilliant service by Rijat at Trafford Centre, really helpful, thanks very much 👍

Reply from Vodafone UK - Manchester Trafford
My husband and I were served by Bilal in the store last Sunday. Both of us are over 60 yrs of age and not up to date with phone use and phone knowledge. Bilal welcomed us in store and was SO helpful, patient and professional. He talked us through everything and explained in simple terms, for us both to upgrade our iphones and contract. Bilal ordered new phones for us both. He also demonstrated and explained to me, how simple it was to do the data transfer ourselves, which I have done this afternoon, at home, after collecting the new phones.
A big thank you to Bilal for a fabulous service!!

Reply from Vodafone UK - Manchester Trafford
Kian at Vodafone Trafford. Offered tailored advice and different options. Very knowledgable, helpful, polite, patient and approachable.

Reply from Vodafone UK - Manchester Trafford
Ritaj was brilliant, friendly and polite. Explained everything fully and answered all my questions easily

Reply from Vodafone UK - Manchester Trafford
Kian & Zaynah were very helpful in solving my query

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford
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