Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... See more
Location
Switch locationUnit L30 , Trafford Centre, M17 8BL Manchester, GB
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Excellent service from Sarah at the Vodafone Store at Trafford Centre -dealt with efficiently and excellent service & deal for our family of four. Thanks again much appreciated.
Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
Company replied
We were served by Sean today at the Trafford Centre - very knowledgeable and extremely kind and courteous- a real credit to the voadafone company - give him a pay rise !!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Manchester Trafford
Written by the company
Contact info
Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom
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Kian at Vodafone Trafford
Kian at Vodafone Trafford. Offered tailored advice and different options. Very knowledgable, helpful, polite, patient and approachable.

Reply from Vodafone UK - Manchester Trafford
Ritaj was brilliant
Ritaj was brilliant, friendly and polite. Explained everything fully and answered all my questions easily

Reply from Vodafone UK - Manchester Trafford
Kian & Zaynah were very helpful in…
Kian & Zaynah were very helpful in solving my query

Reply from Vodafone UK - Manchester Trafford
Brilliant service top class

Reply from Vodafone UK - Manchester Trafford
Very friendly and helpful Kian was very…
Very friendly and helpful Kian was very helpful and helped us get a phone

Reply from Vodafone UK - Manchester Trafford
We went to the Vodafone shop to enquire…
We went to the Vodafone shop to enquire about Broadband. We were greeted by Kian. He was extremely polite and helpful. He had a great attitude. He was not pushy like some people. He gave us all the information and gave us time to consider the best option. Because of him we took up broadband with Vodafone.

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford
Kian was absolutely fantastic this…
Kian was absolutely fantastic this evening!!
Thanks so much for all your help.
Great guy very patient with a few issues we had.
Thanks again highly recommend.

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford
Ritaj was amazing
Ritaj was amazing! Helped me trade in my phone. It was a quick and easy process and she made me feel confident shopping with vodaphone!

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford

Reply from Vodafone UK - Manchester Trafford
Ben was friendly and helped me upgrade…
Ben was friendly and helped me upgrade my phone with ease.

Reply from Vodafone UK - Manchester Trafford
Ben was extremely helpful I only called…
Ben was extremely helpful I only called in for a query about switching a sim to an E sim and he managed to save me money on mine and my wife contracts

Reply from Vodafone UK - Manchester Trafford
I’ve just been into your Trafford…
I’ve just been into your Trafford Centre store and been served by Kian. He was absolutely superb - patient and helpful. A real credit to your Company.

Reply from Vodafone UK - Manchester Trafford
Paige was fantastic in store real…
Paige was fantastic in store real credit to your company . She was so patient and knowledgeable . Her personal demeanour was customer orientated and kind . Her patience boundless.
A future manager in the making . Thank you Paige .

Reply from Vodafone UK - Manchester Trafford
Excellent help & assistance ….. well done VODAPHONE Trafford Centre
A lovely girl. So welcoming to my wife & I, knowledgeable, helpful and very patient through our questions…..all clearly answered.
A successful x2 phone upgrade, contract renewal & data transfer from old to new phones.
10/10 for Ayesha

Reply from Vodafone UK - Manchester Trafford
Kian was absolutely marvellous and went…
Kian was absolutely marvellous and went above and beyond when Apple wouldn’t help us with any issues
He was so patient and talked me through every single stage of how to recover my phone. 10 out of 10 for customer service ! Thank you deserves a promotion !!!

Reply from Vodafone UK - Manchester Trafford
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