Vodafone UK - Manchester Trafford Reviews 

579
TrustScore 4.5 out of 5

4.7

Unit L30 , Trafford Centre, M17 8BL Manchester, GB


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Rated 5 out of 5 stars

Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... See more

Rated 5 out of 5 stars

Excellent service from Sarah at the Vodafone Store at Trafford Centre -dealt with efficiently and excellent service & deal for our family of four. Thanks again much appreciated.

Rated 5 out of 5 stars

Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.

Company replied

Rated 5 out of 5 stars

We were served by Sean today at the Trafford Centre - very knowledgeable and extremely kind and courteous- a real credit to the voadafone company - give him a pay rise !!

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Manchester Trafford

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

579 reviews

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4.7

All reviews

(579)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Kian at Vodafone Trafford

Kian at Vodafone Trafford. Offered tailored advice and different options. Very knowledgable, helpful, polite, patient and approachable.

August 29, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ritaj was brilliant

Ritaj was brilliant, friendly and polite. Explained everything fully and answered all my questions easily

August 29, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Chris,
Thanks for the lovely review and fantastic support for Ritaj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kian & Zaynah were very helpful in…

Kian & Zaynah were very helpful in solving my query

August 26, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Mubeen,

Thanks for the lovely review and fantastic support for Kian & Zaynah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service top class

August 22, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful Kian was very…

Very friendly and helpful Kian was very helpful and helped us get a phone

August 21, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Gemma,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff 👌🌟

August 21, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Piotr,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We went to the Vodafone shop to enquire…

We went to the Vodafone shop to enquire about Broadband. We were greeted by Kian. He was extremely polite and helpful. He had a great attitude. He was not pushy like some people. He gave us all the information and gave us time to consider the best option. Because of him we took up broadband with Vodafone.

August 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Kian

Great service by Kian, very very helpful

August 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kian was absolutely fantastic this…

Kian was absolutely fantastic this evening!!
Thanks so much for all your help.
Great guy very patient with a few issues we had.

Thanks again highly recommend.

August 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service by Kian

Fantastic service by Kian, really helpful

August 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Very helpfull thank you

August 18, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ritaj was amazing

Ritaj was amazing! Helped me trade in my phone. It was a quick and easy process and she made me feel confident shopping with vodaphone!

August 11, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi,

We're very happy to hear that you've had a great experience when trading in your phone! We appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rita was Very helpful and fast

Ritiy was Very helpful and fast

August 18, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

August 14, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Julie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was friendly and helped me upgrade…

Ben was friendly and helped me upgrade my phone with ease.

August 14, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Christian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was extremely helpful I only called…

Ben was extremely helpful I only called in for a query about switching a sim to an E sim and he managed to save me money on mine and my wife contracts

August 12, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Lee,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve just been into your Trafford…

I’ve just been into your Trafford Centre store and been served by Kian. He was absolutely superb - patient and helpful. A real credit to your Company.

August 13, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paige was fantastic in store real…

Paige was fantastic in store real credit to your company . She was so patient and knowledgeable . Her personal demeanour was customer orientated and kind . Her patience boundless.
A future manager in the making . Thank you Paige .

August 6, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Denise,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Paige.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent help & assistance ….. well done VODAPHONE Trafford Centre

A lovely girl. So welcoming to my wife & I, knowledgeable, helpful and very patient through our questions…..all clearly answered.

A successful x2 phone upgrade, contract renewal & data transfer from old to new phones.

10/10 for Ayesha

July 31, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Bernard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kian was absolutely marvellous and went…

Kian was absolutely marvellous and went above and beyond when Apple wouldn’t help us with any issues
He was so patient and talked me through every single stage of how to recover my phone. 10 out of 10 for customer service ! Thank you deserves a promotion !!!

July 30, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Milan,
Thanks for the lovely review and fantastic support for Kian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

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