Spent a long time in Vodafone dealing with a few issues but Safi was super helpful and patient. Great experience at Merry Hill Dudley. Thank you
Company replied
Location
Switch locationUnit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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See what reviewers are saying
Lydia was amazing! Not only knowledgeable, but also friendly and explained the different elements to the phone plan. She arranged for delivery of the new phone and ensured we were happy throughout.
Company replied
I recently visited this branch for an upgrade, I was greeted politely by all. I was taken care of by Luke during my visit, he was kind, sweet and caring and ensured I was supported with anything I... See more
Company replied
We spent an especially long time with Lydia this morning. However she remained patient and calm. She was polite and funny, making our experience extremely pleasant. Thank you so much!!!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - MerryHills
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, United Kingdom
4.9
Excellent
447 reviews
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Amazing service from Demy
Amazing service from Demy. Highly recommended and extremely helpful.
March 21, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Maddy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demy
Demy, was great at advising me on my next upgrade. Fantastic service.
March 21, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Lalaine,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful and explained everything easily! Thank you for your help today! Sam from Merry Hill was great!
March 18, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Kim,
Thanks for the lovely review and fantastic support for Sam from Merry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lost my phone recently and being a…
Lost my phone recently and being a technophobe Inder was very helpful. Helped me with locating my phone which was in Oldbury. Top service.
March 15, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey there,
Thanks for the lovely review and fantastic support for Inder.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good offer and great customer service…
Good offer and great customer service from Lydia.
March 7, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Oluseye,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sim deal
Popped in for help in changing to a sim only deal we spoke to Lydia who was most helpful and helped us a lot would highly recommend.
March 7, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lydia was really helpful and really…
Lydia was really helpful and really pleasant. She explained everything throughly. I am really happy with the help she gave us.
March 7, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Very good service, lorelei was very helpful and professinal all the way through the process.
March 7, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Ash
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sam .s was very pleasnt and verey…
Sam .s was very pleasnt and verey helpful and expalend everything me and very polite very will mandard
March 4, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Sonia,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Me and my wife came to upgrade our…
Me and my wife came to upgrade our phones and simran was so helpful! Thank you for the help.
March 2, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Came in to upgrade my contract with…
Came in to upgrade my contract with Vodafone today, Simran was so helpful and very kind helping us transfer all of our stuff over to the new phones. Thank you!
March 2, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Celia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Inda Was very very helpful
Inda Was very very helpful! went above and beyond!
February 27, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Spencer,
Thanks for the lovely review and fantastic support for Inda.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into store again and was served by…
Came into store again and was served by inder. He explained to me how i move my apps and to delete stuff as i am a complete technophobe! Thanks inder.
February 27, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Tracey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demy
Upgraded my phone recently. New plan explained and very helpful update and configuragion from Demy on the fay.
Would hihly reccomemd.
February 28, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Nigel,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Renew our broadband contract
Sam has been an absolute star, really friendly and patient with me and my dad. Sorted everything out now. Thank you :)
February 24, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Wendy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Demi was incredible and went above and…
Demi was incredible and went above and beyond to help transfer all my data to my new phone from my old phone thank you so much for the help I wouldn’t of been able to do it without you
February 19, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Sophie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you so much for your help
Thank you so much for your help, very polite person, and I'm glad in autumn that she solved my problem. Thank you very much again.
Emily youa are best of the best!
February 19, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demy was very helpful and friendly
February 16, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Juanita,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Ryan and Lydia
Fantastic service from Ryan and Lydia! They couldn’t have been more helpful especially as there was a problem with my phone. Very professional and made a lot of time without rushing me to sort out the problem. 10/10!
February 11, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Sally
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very good easy understanding my issue…
Very good easy understanding my issue and sorted easily
February 9, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Ibrahim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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