Sarah was great with me, I wanted to switch from apple to Samsung and she recommended the Zfold which is something I’d been eyeing up for a while, she explained the pros of the phone and was able to a... See more
Company replied
Location
Switch location3 Graham Way,The Precinct, CF47 8EG Merthyr Tydfil, GB
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See what reviewers are saying
Was assisted by Keeley today at the Merthyr tydfil branch who helped massively to get us the perfect deal on a new phone for my daughter and a deal on another contract . Her professionalism was secon... See more
Company replied
Thank you Sarah for your time and patience today and customer service with everything and changing our accounts, very much appreciated xxx
Company replied
Popped in to Vodafone Merthyr Tydfil, I was politely welcomed by a lady called Sarah, I had some questions about my bill for my SIM only, after sitting down with Sarah going through my account and op... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Merthyr Tydfil
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
3 Graham Way,The Precinct, CF47 8EG, Merthyr Tydfil, United Kingdom
4.8
Excellent
145 reviews
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Very beautiful experience
Very beautiful experience. Alix was very helpful, she was very approachable and was generous with her explanations. She made the overall purchase experience very pleasurable and relaxing. I had a top tier customer experience.
June 27, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hey there,
Thanks for the lovely review and fantastic support for Alix.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to keeley great advisor and gave…
Spoke to keeley great advisor and gave me a really good deal 10/10
June 18, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Awesome feedback Rhys, thank you so much!
Vodafone Social Media Team
They were very nice and kind to me and…
They were very nice and kind to me and my bampy to do our upgrade for my iPhone 16 black love the phoe working grate 5 star your shuo should be lovey Pepole
June 8, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hey Rhylan,
Thanks for the lovely review and fantastic support for the team. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Merthyr Tydfil
Hey Stacey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shaun was amazing as usual
May 27, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hey Dan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had 2 amazing deals
Had 2 amazing deals, spoke to keeley who got me 2 upgrades that I am over the moon about. I've had a lot off issues with Vodafone over the years but am really pleased with what I have now and clear with what I've got going forward 10/10 girl 👏
May 10, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hey Pamela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lynzy was extremely helpful and…
Lynzy was extremely helpful and knowledgeable. Her professional and patience when dealing with my query was second to none. I would highly recommend lynzy to my friends and family. She is an asset to Vodafone and a member of staff that should be valued.
April 29, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hey Martin,
Thanks for the lovely review and fantastic support for Lynzy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Merthyr Tydfil
Hey Shaun,
Thanks for the lovely review and fantastic support for Lynzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely amazing service from keeley…
Absolutely amazing service from keeley , she spent so long helping me sort my new phone whilst helping all other customers who came in , she is absolutely fantastic !!! Definitely will keep using meethyr store !! All other customers thought she was brilliant too !!
March 6, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hi Sian,
It's lovely to see you had such a positive experience with Keeley. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matt was very helpful
Matt was very helpful, polite and efficient. He made me feel at ease and got done everything I needed him to.
March 1, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hi Carrieann,
Thank you for your review for Matt. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service from Matt and baz
March 1, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
The service was excellent
The service was excellent. Niamh was very helpful and patient with me willing to explain everything
February 25, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hi Wendy,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Keeley was great and helped loads with…
Keeley was great and helped loads with my inquiry:)
February 22, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hey Gareth,
Thanks for letting us know what an amazing job Keeley did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today I went to Vodafone to upgrade my…
Today I went to Vodafone to upgrade my phone I've been with them 12 years + and Today Alix served me order no DHD 0000000353476767 and nothing was to much trouble to explain to me tell me anything I wanted to know the only trouble was Vodafones computers are so slow stalling playing up but Alix over came that and done a excellent job
January 16, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hi David. Thank you for your review for Alix. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Keeley was exceptionally helpful
Keeley was exceptionally helpful. Remembered me and what I was looking for from my last visit. Advised myself and my husband on how to save money. She absolutely knows her job inside out. Excellent customer service
January 11, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Happy visit. And sale.
Matt was lovely.quietly spoken, made for a relaxing visit.
Very professional, with good knowledge of products.
Asked what phone, and type of contract I wanted.
No pressure.
He gave me a breakdown of my plan and payments.
After the sale he went over all the details, and discussed after care etc. Well done e Matt and Vodafone. ( a long time customer ).
After I chose my device and type of contract he gave
January 3, 2025
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Keeley was great done me 2 great SIM…
Keeley was great done me 2 great SIM deals 10/10
December 13, 2024
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hey Shirley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lynzy was great
Lynzy was great, perfect example of a too employee!
December 12, 2024
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hi Brian,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Niamh was very helpful and help set up…
Niamh was very helpful and help set up our wifi after an issue online.
November 22, 2024
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Was assisted by Keeley today at the…
Was assisted by Keeley today at the Merthyr tydfil branch who helped massively to get us the perfect deal on a new phone for my daughter and a deal on another contract . Her professionalism was second to none . An absolute pleasure to be served with such a committed member of staff .
November 19, 2024
Unprompted review
Reply from Vodafone UK - Merthyr Tydfil
Hi Nicola. Thank you for your review for Keeley. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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