Avril was excellent. I had an unsatisfactory experience with online customer service but Avril quickly got me sorted out and restored my faith in Vodafone. A real pleasure to deal with and a true asse... See more
Company replied
Location
Switch location70 Midsummer Arcade, MK9 3BB Milton Keynes, GB
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See what reviewers are saying
Amazing help by Beth in MK. We have a family a family member needing specialist support with dementia. Handled with care and empathy. Vodafone should be proud of Beth.
Company replied
Popped into store to replace my handset. Been dealing with Alex for the last few years for handset and airtime contracts, easy every time! Couldn’t recommend going into store more than doing it online... See more
Company replied
Avril was polite, friendly & made me feel confident that she was aiming to find me a deal that was best suited to my needs. She pointed out that all our contracts were overdue for renewal without bein... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Milton Keynes
Written by the company
Contact info
70 Midsummer Arcade, MK9 3BB, Milton Keynes, United Kingdom
4.8
Excellent
208 reviews
Asks customers to review
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Reply from Vodafone UK - Milton Keynes
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Alex has been extremely helpful at…
Alex has been extremely helpful at sorting out our requirements and would highly recommend him to all our friends and family. Once again thank you Alex
February 24, 2024
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi David,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kai was a fantastic help in regards to…
Kai was a fantastic help in regards to helping pick the best phone for me
February 21, 2024
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Scott,
I’m glad to hear you found the best phone for you, when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Kai was very helpful
February 14, 2024
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Ollie. Thank you for your review for Kai. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service from Sal
Sal was very welcoming and friendly in the creation of my new contract with Vodafone.
Cheerful, full of jokes and professional.
Gave me a good deal and definitely made a loyal customer.
Thank you.
February 11, 2024
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Boyan,
It's great to hear you managed to bag yourself an amazing deal! We're so glad you had a positive experience with Sal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Sal was amazing today
Sal was amazing today! We had an accident with our phone and he helped us through everything and we went home veeeery happy!
February 11, 2024
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Lucia,
Thanks for taking the time to share this feedback about your experience with Sal. We're so glad you left feeling happy with the service you received!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Avril was really helpful&friendly
February 2, 2024
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Lucie,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Extremely helpful much better than the…
Extremely helpful much better than the online service took his time and explained everything to me
January 24, 2024
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Martyn,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Alex has been very informative and…
Alex has been very informative and helpful. He’s also been very patient with us. Thank you for your good costumer service.
January 18, 2024
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Valerie,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Milton Keynes
Hey,
Thanks for the fantastic support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service thank you
January 9, 2024
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Jim,
Thanks for your review on our service. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Such a friendly and knowledgeable team of staff
Alex the assistant manager looked after us brilliantly from start to finish.
He found us the best deal and the whole transaction was a dream.
Such a friendly and knowledgeable team in the whole store
January 3, 2024
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Customer,
This is lovely feedback for our Milton Keynes store. Thanks for taking your time to share.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Sal was very helpful and not pushy in…
Sal was very helpful and not pushy in anyway just listened to what we wanted and found us a great deal
December 12, 2023
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Liane,
This is a great review for Sal. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great and professional service ever,
Great and professional service ever,
It do help me save a lot money with both broadband and mobile service.
Thanks a lot Sal
December 5, 2023
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Neo,
Thanks for your review for Sal. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.
Thanks again,
Vodafone Social Media team
Very helpful and understanding of my…
Very helpful and understanding of my price range.
Really happy with the help given today.
December 2, 2023
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Vehel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I am very delighted with my visit and AVRIL
I am very delighted with my visit. My experience was beyond expectations. I will say, this was my best service from all the network providers I've been. AVRIL was exceptionally great. She is patient, clarity in communication and explain the products to my understanding. I will recommend AVRIL and Vodafone to any other customer. Milton Keynes branch
November 22, 2023
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Milton Keynes
Hi Thasneef,
Thanks for your review for our Milton Keynes store. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service from Sal
Excellent customer service from Sal. Nothing was to much trouble from him. He explained everything very clearly and gave me an amazing deal. I highly recommend asking for Sal when you're in store.
October 21, 2023
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Kay,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Visited the Milton Keynes store in…
Visited the Milton Keynes store in October 2023 to see my upgrade options and was served by Sal. He gave me an amazing deal and explained everything really well and has amazing customer service. Highly recommend a visit to Sal!!
October 21, 2023
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Charlotte,
Thanks for the lovely review and fantastic support for Sal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Upgrade issues
Having had problems trying to upgrade to the next plan for broadband using the website and telephone, I tried explaining the situation to shop staff. on the second attempt Alex helped to diagnose the error via the tech team. my third visit to the shop ( Alex and Avril this time) has resulted in the upgrade being done. Thanks to both of then for their help in getting my problem resolved
October 14, 2023
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Steve,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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