Jen and Connor helped my mum today, with her haveing a bad experience in another phone shop, Connor helped my mum feel validated of her experience, we were both so stressed. And both Je... See more
Company replied
Location
Switch locationU12 Sanderson Arcade, NE61 1NS Morpeth, GB
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See what reviewers are saying
Special shout out to Connor at the Morpeth store. Amazing customer service he is a credit to the company, I had to return the next day with ID ( my own fault) and new deal was fully set up and complet... See more
Company replied
Conor Hartley was exceptionally helpful and efficient. He fixed malware issue with our phone and also convinced us to take out a new tablet and SIM purchase and contract. Very impressive indeed.
Company replied
Very helpful
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Morpeth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
U12 Sanderson Arcade, NE61 1NS, Morpeth, United Kingdom
4.9
Excellent
140 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Corey was amazing!
Corey was an amazing help with a problem I had with my new SIM card. All sorted very quickly and efficiently. I’m so grateful. Thank you Corey.
September 17, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Connor was great
September 15, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Mr. R Thompson,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jason and Connor are amazing.
September 11, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Mohamed,
Thanks for the lovely review and the fantastic support you’ve shown for Jason.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional service!…
Conor Hartley was exceptionally helpful and efficient. He fixed malware issue with our phone and also convinced us to take out a new tablet and SIM purchase and contract. Very impressive indeed.
September 8, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Mrs. Bridge,
Thanks for the lovely review and fantastic support for Conor Hartley If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Special shout out to Connor at the…
Special shout out to Connor at the Morpeth store. Amazing customer service he is a credit to the company, I had to return the next day with ID ( my own fault) and new deal was fully set up and completed all within 10 minutes.
September 6, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jen and Connor helped my mum today
Jen and Connor helped my mum today, with her haveing a bad experience in another phone shop,
Connor helped my mum feel validated of her experience, we were both so stressed.
And both Jen and Connor had compasion and made us feel heard.
They took the time to hear us out on the problem and both offered my mum some solutions.
My mum was very upset and crying 😢 and Jen really helped to calm my mum down she is in her 70s and was conned at another phone shop which was EE and they helped with advice to navigate.
And also managed to help with some technical issues.
September 5, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Serena,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jason helped me transfer all data…
Jason helped me transfer all data across and explained my new phone very clearly would recommend going to Vodafone phone Morpeth again
August 20, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
"Hey Marion,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Jason was Very good and helpful
Jason was Very good and helpful , saved me money
August 20, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Frances,
Thanks for the lovely review and fantastic support for Jason.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jason was very helpful
Jason was very helpful. He saved me money and helped sort out my mother’s phone too.
Thanks Jason
August 18, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Annemarie,
Thanks for the lovely review and fantastic support for Jason.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Allirra was really good and helpful
Allirra was really good and helpful
August 17, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Mr Lawson,
Thanks for the lovely review and fantastic support for Allirra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jason did me a really good deal today…
Jason did me a really good deal today in the Morpeth shop. He sorted out a new 17e iPhone for me and the delivery to my house as they didn't have any in the store. All sorted very easily. Thanks Jason😊
August 13, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Joanne,
Thanks for the lovely review and fantastic support for Jason.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jason saved us money great
July 26, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Leslie,
Thanks for the lovely review and fantastic support for Jason.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jason helped me to save money
Jason helped me to save money. He was great!!.
July 26, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Glynis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful,reduced my payments for…
Very helpful,reduced my payments for more data, what's not to like
July 25, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Diane,
Thanks for the lovely review and fantastic support for our team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into morpeth store and Jason did…
Went into morpeth store and Jason did an almost impossible job, one which had me in a dizzy, but he was amazing and got us sorted straight away, would definitely recommend
July 21, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Graham,
Thanks for the lovely review and fantastic support for Jason.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jason did a mint job 👌👍
July 7, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Hugh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Phone upgrade & issue to be resolved
When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company.
I had to return to the shop to resolve an issue not of my making. Connor actively listened & stated he would explore the issue. He has subsequently sent evidence suggesting the issue has been resolved. First class customer service again. Would highly recommend this shop.
June 30, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Trish,
Thanks for the lovely review and fantastic support for Alexia and Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff in the Morpeth branch were super…
Staff in the Morpeth branch were super helpful!
June 20, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Adam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Thank-you to Allirra for excellent customer support. Clarifying some charges in my mobile bill and finding a better value home broadband deal.
June 18, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Andy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Buying new iPhone
Alexia was extremely helpful and patient with us. She answered all of our questions thoroughly and made the process of buying a new phone pretty painless.
June 15, 2026
Unprompted review
Reply from Vodafone UK - Morpeth
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
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