Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.
Company replied
Location
Switch location4 Green Street, SA11 1DR Neath, GB
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See what reviewers are saying
Called into Neath Vodafone today for advise on how to stop my daughter browsing 18+ contect on her mobile (I'm not a very technical person). such amazing.. helpful and friendly staff nothing is to mu... See more
Company replied
My reason for going into the shop was because my Broadband Contract was about to expire. I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, eff... See more
Company replied
Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endle... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Neath Green Street
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
4 Green Street, SA11 1DR, Neath, United Kingdom
4.9
Excellent
151 reviews
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Advisors Jordan and Aaron were very…
Advisors Jordan and Aaron were very helpful
May 5, 2023
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Anon,
Thanks for the lovely review and fantastic support for Jordan and Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful staff and good customer service re always very helpful and…
Staff are always very helpful and knowledgeable. Have always received good customer service.
April 19, 2023
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hi Susan,
It's lovely to read this review and that you're always happy with the service in store.
Thanks for taking your time to share this experience.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or through Instagram using Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent.
Excellent service from the Neath shop manager Aaron and his assistant Jordan. Very knowledgeable, friendly, polite and professional. 10 out of 10.
April 10, 2023
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hi Ian, Thank you for your review. Please let us know the name of the store you visited when you spoke to Aaron and Jordan and we'd be happy to feed this back to them directly.
Thanks,
The Vodafone Social Media Team
Aaron and Jordan are heros!
Aaron and Jordan were very helpful, very friendly and very efficient. My husband and I were upgrading our phones, so it is quite a long process, but both Jordan and Aaron worked really hard to ensure nobody was left waiting. I really cannot fault their service today. I feel that for a town centre shop, there should have been another member of staff, so each of these guys were working at 1.5 FTE! Aaron's technical knowledge especially, was outstanding. My only concern was that the guys were outstanding, but their technical equipment just did not support them. From a system where any address has a property name, not a number, forces them to call up to get the ID and credit check to go through, to screens taking forever to load, to a card reader that reads intermittently. Vodafone, get this sorted and support your staff!
April 7, 2023
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hi there,
Thanks for your amazing feedback for Aaron and Jordan, it's very much appreciated. We are always looking for ways to improve our systems and service, so your feedback will be taken on board. If you need help with anything else, please reach out to the Social Media team through Facebook at vodafone.uk/3lCYUxW or via Twitter at vodafone.uk/3LXh2xl.
Thanks, Vodafone Social Media Team.
Went to the store to upgrade my phone…
Went to the Neath store to upgrade my phone and the advisor Jordan was extremely helpful and explained all of my options in detail. Fantastic experience
April 7, 2023
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hi Jacob,
Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Jordan directly.
Thanks again,
Vodafone Social Media Team
Fantastic store
Fantastic store, Aaron was very helpful and processed the sale quickly
April 6, 2023
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Stephen,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Aaron was extremely helpful
Aaron was extremely helpful, one of the main reasons why I really insist staying with Vodafone because of they 5 star help
April 5, 2023
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hi Scott,
It's always nice to read such lovely feedback. If you spoke to Aaron in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Great Customer Service!
Visited the store to upgrade my phone, advisors were very helpful and made the process really easy. Jordan was especially great at talking me through my options and answering every little question I had. Thanks guys!
March 29, 2023
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hi Katie,
Thank you for your support and feedback. Which store did you recently visit so we're able to feed this back to Jordan directly?
Thanks again,
Vodafone Social Media Team
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