Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... See more
Company replied
Location
Switch location85 Northbrook Street, RG14 1AE Newbury, GB
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See what reviewers are saying
We had a problem with restrictions on my 15 year old Sons phone, his Dad had set his age as 3 by mistake. Josh was very knowledgeable and explained to my Son what he needed to get my husband to do to... See more
Company replied
Alex has been really helpful. I bought the phone on line and he has been really patient transferring the data between the two phones, including sorting Whatsapp.
Company replied
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newbury Northbrook
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
85 Northbrook Street, RG14 1AE, Newbury, United Kingdom
4.7
Excellent
350 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Alex has been really helpful
Alex has been really helpful. I bought the phone on line and he has been really patient transferring the data between the two phones, including sorting Whatsapp.
August 10, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Tina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bruno and his colleague
Bruno and his colleague where very helpful in solving my technical challenge
August 9, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Carel,
Thanks for the lovely review and fantastic support for Bruno.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
We had a problem with restrictions on…
We had a problem with restrictions on my 15 year old Sons phone, his Dad had set his age as 3 by mistake. Josh was very knowledgeable and explained to my Son what he needed to get my husband to do to resolve the issue. Thank you Josh he now has Apple Pay on his phone.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Sian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newbury Northbrook
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Selena, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Patrycia v knowledge and nothing was…
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition for her hard work. 5 stars
August 6, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Will was absolutely brilliant
Will was absolutely brilliant.
He was extremely pleasant and helpful.
He is such an asset to Vodafone.
August 5, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Marie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selena is honestly an amazing human!
Selena was super friendly from the second we walked in to the store. She was so accommodating to my extra needs and really patient. She was genuinely such a nice person and really made our day! Thankyou so much…. P.S… Selena for promotion!!! :)
August 3, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Anon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newbury Northbrook
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in looking to upgrade
Came in looking to upgrade, Selena was welcoming, polite and very helpful
July 29, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Alex,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10 minutes of anguish turned to relief
Bruno Asst Store Manager was right on the issue and in a few minutes deleted the issue and cleaned up my phone. He also gave me advice on storage and QR codes and to delete unused apps. In 10 minutes my past month of issues and anguish was over. Thank you so much.
July 27, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
"Hey Booth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Angelo made our experience a lot less…
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t always clear! Thanks so much - we really appreciated your time and patience!
July 27, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey H Bee,
Thanks for the lovely review and fantastic support for Angelo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service as always by very…
Excellent service as always by very friendly and efficient staff especially Selena
July 27, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Mr Stacey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely shocking company hope they…
Absolutely shocking company hope they get fined like the other big company just lately. Cancelled broadband due to the constant rises over, 100% in 2 years. Had been a customer for over 10 years. They decided to lock my phone as I had also Cancelled my mobile contract some time back. They apologised for the inconvenience said it wasn't locked been 2 months now still can't send/receive calls text at one point disconnected in such a way I could even use the phone as a Bluetooth device to connect to my new service providers broadband. Stay well clear. Happy to take your money when all's good but will remotely hamper your service when you leave due to constant plan rises. My local store when visited twice have done little to resolve the lengthy issue.
July 9, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey John,
Sorry to hear you’ve been having trouble with your broadband and phone. Let’s take a look and work out exactly what’s happened and If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Really good customer service from Ollie…
Really good customer service from Ollie - all requirements met and saved us money as well.
July 24, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Paul,
Thanks for the lovely review and fantastic support for Ollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Big thank you to Angelo who helped us…
Big thank you to Angelo who helped us today upgrade our phone plans and arrange new phones. Excellent customer service and really helpful
July 17, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Corrina,
Thanks for the lovely review and fantastic support for Angelo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newbury Northbrook
Hey Mrs Rachel,
Thanks for the lovely review and fantastic support for Serena. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selena was very helpful and…
Selena was very helpful and knowledgeable ☺️
July 16, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey MP,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selena was fantastic and supported me…
Selena was fantastic and supported me in making a decision on what phone to get next for the most affordable price. Easy experience in setting up my next contract!
July 16, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Henry,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good visit, got everything i needed
Oliver was super helpful answering steered me towards the contracts I needed. Super helpful and really pleased with the outcome. Thanks for all your help Oliver!!
July 15, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hi Gordon, thank you so much for your wonderful review and the amazing support you’ve shown for Oliver, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
On holiday from Scotland and problem…
On holiday from Scotland and problem either connecting cable Bruno was so patient and. Helpful excellent service
July 13, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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