Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.
Location
Switch location85 Northbrook Street, RG14 1AE Newbury, GB
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See what reviewers are saying
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... See more
Company replied
Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... See more
Company replied
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newbury Northbrook
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
85 Northbrook Street, RG14 1AE, Newbury, United Kingdom
4.7
Excellent
364 reviews
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Excellent service provided by Selena
Excellent service provided by Selena
Helpful, professional, useful information shared in a clear and understandable manner. Was able to update contract and include terms and conditions
May 28, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Selena thank you so much for your help
Selena thank you so much for your help! You the best!!!
May 17, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service
Great service, Oliver the Manager sorted out a long term problem I had quickly and without fuss.
I definitely recommend the Newbury branch.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Phillip,
Thanks for the lovely review and fantastic support for Oliver.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into the Newbury store today and …
Came into the Newbury store today and was served by Alex, he was very helpful and professional and helped me a great deal with getting a new phone as I had no idea what to get.
Explained everything thoroughly.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Cherie,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a lovely experience with Bruno and…
What a lovely experience with Bruno and the store manager, I couldn’t add my entertainment package onto my phone. They were happy, so friendly, listened to me challenges, and fixed me within minutes. What a fabulous store and welcome!! Highly recommend!
May 9, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Sara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selena was helpful and assisted me with…
Selena was, polite, helpful and knowledgeable in assisting me with my purchase of a new Sim only plan
May 2, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Fenris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh is amazing
May 1, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Linda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Selena was Very helpful and efficient
Selena was Very helpful and efficient
April 29, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’m so happy with the service I…
I’m so happy with the service I received and Patrycja helped us patiently and was so kind guiding us. Appreciate all the help
April 18, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Elmira,
Thanks for the lovely review and fantastic support for Patrycja.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came into the Newbury branch with a…
I came into the Newbury branch with a big problem on my phone and Alex was SO HELPFUL I can’t thank him enough and the whole team were super kind and helpful.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Morag,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was a wonderful
Josh was a wonderful guide to helping us upgrade my phone. He was polite, patient and very knowledgeable. Would come back to Vodafone .
April 4, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Selena helped us out in quick time with…
Selena helped us out in quick time with zero issues. one of the most helpful people we have ever come across at Vodafone! Thank you Selena top notch customer care you deserve a pay rise!!!
April 4, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Marcus,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and helpful
Serena was friendly, helpful and sorted out my new plan quickly.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Selena has been amazing on helping me…
Selena has been amazing on helping me to understand and reduce my monthly bill while remaining on Vodafone.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Gallagher,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh at Newbury Vodafone was very…
Josh at Newbury Vodafone was very helpful and found me the best sim only deal that I was happy with.
April 3, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Amita,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Contract Renewal
Went back in to renew my contract, Will was very helpful talking me through my options. Amazing customer service.
April 1, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Pauline,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Will.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful Assistant
Newbury Store - Andrei was super helpful with sorting my new phone & other queries despite the shop being due to shut at 5.30 he continued until 6pm until we were sorted. That was very much appreciated.
March 28, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Gerry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newbury Northbrook
Hey Duncan,
Thanks for the lovely review and fantastic support for Selina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jemma
Jemma, was just brilliant, knowledgeable patient and so much help. What a wonderful person. Thank you
March 20, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Pete,
Thanks for the lovely review and fantastic support for Jemma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from ANDREII at newbury vodaphone shop
Excellent service from ANDREII at newbury
March 19, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Eric,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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