Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.
Location
Switch location85 Northbrook Street, RG14 1AE Newbury, GB
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See what reviewers are saying
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... See more
Company replied
Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... See more
Company replied
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newbury Northbrook
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
85 Northbrook Street, RG14 1AE, Newbury, United Kingdom
4.7
Excellent
364 reviews
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Great service - again!
I've just upgraded my iPhone with the help of Jemma, who was super helpful, as always. Jemma was very approachable and professional and answered all my many questions very patiently and comprehensively. I'm delighted with the service I received and am once again a very happy customer! Oh and my iPhone is great too...!
March 6, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Ian,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Trust was excellent
Selena was Such a trusting person and explained everything in detail
March 16, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Adrian,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Selena was amazing in helping me switch…
Selena was amazing in helping me switch my phone and my plan. She is lovely but also very helpful.
Overall good experience.
March 16, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Abi,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newbury Northbrook
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Oliver in Newbury is awesome
Oliver in Newbury is awesome! I have never understood a conversation in a mobile phone shop before but I actually understood everything he said thanks Oliver - Emma
March 6, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Emma,
Thanks for the lovely review and fantastic support for Oliver.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful, great training provided to colleague whilst serving me.
Super quick and really smooth process
Served by Josh and Alex
March 5, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Kelly,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selena was amazing—
Selena was amazing! Really personal and made my hard situation really easy. Thank you so much Selena at Newbury!
March 3, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Kate,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Selina made this easy and so quick for…
Selina made this easy and so quick for us on our visit today thank you selina great job
March 3, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Dave,
Thanks for the lovely review and fantastic support for Selina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selena was friendly and helpful
March 2, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Vera,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh in Newbury was excellent
Josh in Newbury was unbelievable helpful kind knowledgeable. Made my day.
February 26, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Deborah,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Knowlegdeable friendly and customer…
Knowlegdeable friendly and customer focused
February 24, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Stuart,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So very patient and helpful thanks Gemma
February 20, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey JW,
Thanks for the lovely review and fantastic support for Gema.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selena was absolutely amazing very…
Selena was absolutely amazing very knowledgeable and very polite and helpful sorting out my problem excellent service from Selena really deserve 10 stars ⭐️ Thank you Selena
February 18, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Brenda,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newbury Northbrook
Hey Ryan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing upgrade deal was given to us in…
Amazing upgrade deal was given to us in Newbury. Thanks to Cameron for all the help
February 6, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cameron was great
Cam helped set us up with some new phones and a great deal on a new tablet
February 6, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Sandra
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Selena was happy and very helpful
Selena was happy and very helpful. Great service.
January 27, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Alyssia,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Knowledgeable, helpful service
Selina is always so helpful and efficient. She is very knowledgeable; giving good advice and exploring all the options to ensure I get the most suitable plan for my needs.
January 26, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Wendy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Selena
Selena! Give that woman a raise! Been in multiple times and she was the only one who could help us. Felt slight disappointed with previous visits but she’s a star 🌟 10/10 for Selena
January 25, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Shannon,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I bought my elderly parents in as they…
I bought my elderly parents in as they were having issues with their phone. They both have dementia and can be challenging. They were greeted by Cameron who was very helpful, calm and patient. Their issue was resolved and he took time to explain what was wrong so the could understand. It was a great experience, thank you. Steve
January 17, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Steven,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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