Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.
Location
Switch location85 Northbrook Street, RG14 1AE Newbury, GB
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See what reviewers are saying
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... See more
Company replied
Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... See more
Company replied
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newbury Northbrook
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
85 Northbrook Street, RG14 1AE, Newbury, United Kingdom
4.7
Excellent
364 reviews
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Super friendly and expert
Super friendly and expert
Great service from Will
June 28, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Adriana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh has been amazing
Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/physical sim drama in good time, whilst his laid back persona put us at ease. An asset to Vodafone and definitely an attitude that some of your other employees lack.
Thanks Josh, my son is very happy 😃
June 27, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Chrissy,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andre did a great job
Andre did a great job, really helpful and knowledgeable. Great set
June 25, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Mark,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very helpful…
Alex was very helpful with my broadband enquiry. Very polite, super helpful and tried his hardest to make my purchase successful
June 24, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Claire,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We met with Alex from the Newbury…
We met with Alex from the Newbury store. He was absolutely fantastic.
David
June 21, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey David,
Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Angelo from Vodfone newbury has helped…
Angelo from Vodfone newbury has helped us so much. Struggling themselves with the take over of 3 but hes been able to help us make the decision to stay with Vodafone then moving else where. He is the only reason 6 contracts our staying.
June 17, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Andrew,
Thanks for the lovely review and fantastic support for Angelo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Bruno and Ollie helped me enormously…
Bruno and Ollie helped me enormously today! They both worked together to figure out the best way to help me with the challenge I had and it was wonderful to see colleagues supporting each other and working together for the good of the customer. Very grateful indeed for all their help today!
June 16, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Deborah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Brilliant service from Selena
June 15, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Sylvia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Patrycia at vodaphone Newbury went…
Patrycia at vodaphone Newbury went above and beyond to help my husband . My husband has memory problems. She was kind and patient
June 15, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Jane,
Thanks for the lovely review and fantastic support for Patrycia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful!
Very helpful!! Lovely young guy , Josh, very happy service
June 6, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to say that mt experience…
I would like to say that mt experience with Patrycja was excellent and i think she deserves a pay rise
June 5, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Pete,
Thanks for the lovely review and fantastic support for Patrycja.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Patty was very useful thank you!
June 3, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Sara,
Thanks for the lovely review and fantastic support for Patty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Expert advice
Expert advice
V efficient service
Will, the store manager is brilliant.
June 1, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problem solved and better package sorted
Selena solved mobile data issues and then explained some broadband options which were cost effective so I've switched away from Sky and Google points. 5*
June 1, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Aubrey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was very helpful and found a new…
Josh was very helpful and found a new deal for me. Very happt.
June 1, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Susan,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant and informative service from…
Brilliant and informative service from Will on upgrading my phone.
May 31, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Andrei
Great customer service from Andrei. So helpful without applying undue pressure to buy.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Stephanie,
Thanks for the lovely review and fantastic support for Andrei.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex provided outstanding service…
Alex provided outstanding service throughout. He was friendly, attentive, and went above and beyond to make sure everything was taken care of. Nothing was too much trouble, and his professionalism made the whole experience stress-free. Highly recommend!
May 30, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Anne,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I received an exceptionally excellent…
I received an exceptionally excellent customer service from Mr Bruno. I have long planned to get a phone plan but my experience with him gave clarity to my worries. He spent quality time answering all my questions and doubts and ensured I get the best suited offers available. He is indeed a good man. His knowledge, expertise and experience is unmatched to what I have ever seen in customer service for the longest.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Sadiq,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I had an excellent experience at…
I had an excellent experience at Vodafone Newbury today. The team immediately recognised the issue with my phone and resolved it quickly and efficiently. They were knowledgeable, professional and took the time to review my account and helped me switch to a cheaper plan which suited me better. Huge thanks to Gemma and Bruno 🙂
May 30, 2026
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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