Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.
Company replied
Location
Switch location85 Northbrook Street, RG14 1AE Newbury, GB
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See what reviewers are saying
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... See more
Company replied
Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... See more
Company replied
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newbury Northbrook
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
85 Northbrook Street, RG14 1AE, Newbury, United Kingdom
4.7
Excellent
364 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Kyra at the Newbury store was extremely…
Kyra at the Newbury store was extremely understanding, helpful and patient with setting my husband and I up with identical 16e I-phones.
August 15, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Andrei was absolutely amazing
Andrei was absolutely amazing, really helpful and polite. Thank you very much 😊
August 16, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Jill,
Thanks for the lovely review and fantastic support for Andrei.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer care
Great customer care, Selena looked after us very well.
August 15, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newbury Northbrook
Hey Ellen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrei.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew was extremely polite
Andrew was extremely polite, friendly and helpful. He made everything easy for me.
August 14, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Karny,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Selena was fab
Selena was fab! So professional efficient and friendly! Helped us to change over our broadband to Vodafone!
August 13, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kyra was incredible
Kyra was incredible, I was having issues with setting up broadband and she nailed it. Had a lovely conversation and seems like a lovely normal human
August 11, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Sean,
Thanks for the lovely review and fantastic support for Kyra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Selina was Lovely efficient and…
Selina was Lovely efficient and incredibly helpful
August 4, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Trudy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Selena was most helpful and solved a…
Selena was most helpful and solved a serious problem with minimum fuss.
August 4, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Stephen,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Femi was really helpful and saved me so…
Femi was really helpful and saved me so much time
August 2, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hi there,
Thanks for the lovely review and fantastic support for Femi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Femi in Newbury store was amazing.
Femi in Newbury store was amazing.. patient and efficient
And saved me nearly £50 per month so I’m very grateful - thanks Femi
August 2, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Vicky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Femi was professional
Femi was professional, courteous and sorted out new tariffs and upgrade with no fuss. Thank you.
July 23, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Cameron and…
Excellent service from Cameron and Will. Great passion for customer service.
July 21, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Sylvia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone not powering up.
I was in panic mode as my phone would not hold the charging cables and despite my cleaning it I still not get it to work. So before I went to apple I thought I’d ask the Vodafone their advice and Kyra was brilliant. She carefully checked and cleaned it whilst being very understanding. Her magic touch sorted it and all worked. She did not make me feel stupid but said it was a common occurrence. She was speedy, professional and kind as she could see I was distressed.
Thank you Kyra!
July 5, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Selena was very helpful and very quick…
Selena was very helpful and very quick and efficient. Got exactly what I needed
July 6, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Claire,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kyra was fab
Kyra was fab, she sorted out my upgrade and my parents. She was patient and thorough. So lovely too!!! She is a real credit to Vodafone Newbury! Thanks Kyra !!
July 5, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Ella,
Thanks for the lovely review and fantastic support for Kyra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited Vodafone today and Cameron…
I visited Vodafone today and Cameron and Nissi helped me purchase my new phone, it was that easy we then bought my sister one while there. Could not recommend enough !!!
July 5, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Olivia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Cameron
Thank you Cameron at the Newbury store for impeccable customer service when my son was purchasing his first phone. You made the experience very comfortable and enjoyable for him and you were a pleasure to deal with.
July 3, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey HKB,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and kyraextremely helpful
Very friendly and extremely helpful
July 3, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Penelope,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Cameron was extremely helpful and pleasure to talk to.
July 3, 2025
Unprompted review
Reply from Vodafone UK - Newbury Northbrook
Hey Danielle,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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