The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... See more
Company replied
Location
Switch location10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
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Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... See more
Company replied
Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... See more
Company replied
I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newcastle Eldon Square
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, United Kingdom
4.7
Excellent
195 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Steph was very friendly and helpful
January 29, 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Jack,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Always good service from steph
January 13, 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Steven,
Your feedback is really valuable to us, thank you for leaving this review about Steph's service!
If there's anything we can assist with in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Service
I am very happy with the service I received today. The assistant done everything I needed done without any hesitation. And also very keen and good customer service also very polite
January 2, 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi there,
Thanks for your review, and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gemma Newcastle
Fantastic service Gemma is a credit to your company.
Give her a pay rise!
December 15, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I love coming into this store as I…
I love coming into this store as I always find the staff very helpful and understanding
December 15, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Yvonne,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Gemma was so helpful
Gemma was so helpful, explaining everything in detail and she saved me money by transferring to Vodafone broadband from BT.
December 12, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Jennifer,
Thanks for this lovely review for Gemma.
If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
very helpful staff
Dan was very helpful and helped us with everything we needed
December 5, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Jess,
This is a great review for Dan. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Upgrade
Steph as always, was outstanding- I won’t shop in any other store because the service is always the best
November 14, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gemma sorted me out with exactly what I…
Gemma sorted me out with exactly what I needed. Great service.
November 14, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Ed,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
First class service from Sean!
November 10, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Robin,
This is great to hear. Thanks for reviewing and sharing your great feedback for Sean.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Multiple sales
Great service with clear explanations. Lots of patience. Excellent
November 8, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Diana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best customer service!
Isaac was amazing in store! Old phone wasn't working anymore and sorted me out with a brand new phone. Customer service was amazing 👏
October 26, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Phil,
Thanks for taking the time to write such a great review! We're delighted that Isaac was able to resolve your query. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - Newcastle Eldon Square
Hi Jack. Thank you for your review for Sean. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service from Sean was brilliant
Service from Sean was brilliant. Very helpful with setting up new account for home Internet.
October 7, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Paddy,
Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service very professional
September 16, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Thanks for your awesome feedback John.
All the best, The Vodafone Social Media Team
100 percent helpful
100 percent helpful
Great assistance from Steph and Dan
Well done
September 9, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Bryan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Erin was very helpful and…
Erin was very helpful and knowledgeable. Very quick at getting everything sorted.
September 1, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi. Thank you for your review for Erin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent ctatally pleased with servicesustomer relations very…
Excellent customer relations very understanding explained everything in layman's terms your staff are great
August 14, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Tiffany,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service
August 5, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Tricia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma has been amazing she is…
Gemma has been amazing she is knowledgable and friendly saving me money on my plan whilst upgrading 3 phones.
August 1, 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Roderick,
Thanks for letting us know what an amazing job Gemma did!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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