Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... See more
Company replied
Location
Switch location76a High Street, CB8 8JX Newmarket, GB
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See what reviewers are saying
I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... See more
Company replied
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... See more
Company replied
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newmarket
Written by the company
Contact info
76a High Street, CB8 8JX, Newmarket, United Kingdom
4.9
Excellent
306 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Tuhin was very helpful
Tuhin was very helpful, couldn't be happier thanks
September 22, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Allison,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Perfect service Olly Newmarket branch Just wanted to leave this feedback as I…
Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everything in full detail. Everything he said was exactly right he is a huge asset to Vodaphone Newmarket thank you so so much
August 26, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Olly was outstanding
Olly was outstanding. Explained everything very well and concisely. And answered all my questions. I would give him a raise he’s that good and I’d recommend him to my friends to come here to him to get set up
September 1, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Maysara,
Thanks for the lovely review and fantastic support for Olly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tuhin was very very helpful and…
Tuhin was very very helpful and explained everything in a simple to understand way. Excellent service.
August 25, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Mrwilks,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Delighted with my new device plan and …
Delighted with my new device plan and airtime contract. Olly in the Newmarket store was really helpful and made the process very smooth.
Thanks !
August 9, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
"Hey Steve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Fantastic service
Dan was extremely helpful. He listened to my requirements, explored and explained the options that best suited my needs. He then offered to set up the phone for me. All in all excellent service
August 8, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Ros,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Olly was fantastic from the moment I…
Olly was fantastic from the moment I walked into the store.
Listened to what I needed phone & lifestyle wise and arranged a deal perfectly.
Didn't feel pressured to buy and Olly even discussed how I was getting on with my Vodafone home WiFi which is great.
10/10 service, would 100% recommend.
August 9, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Shout-out to Olly sales person
The sales advisor been amazing to be honest. Thats the first thing i want to say. His name was Olly
Already had a contract at Vodafone and wanted a new one with a new phone. They did not had in stock what I wanted but I have been offered a better phone at same price after adjusting phone and plan data. Can't say I wasn't happy after going in the shop honestly.
July 18, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Albu,
Thanks for the lovely review and fantastic support for Olly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Olly in Newmarket branch
Was served by Olly in Newmarket branch. He was patient and provided clear information to me allowing me to make informed choices. Olly was helpful and friendly. He was also very knowledgable and efficient. Excellent service all round.
July 30, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Lee ,
Thanks for the lovely review and fantastic support for Olly .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I first saw OLLY on Sunday 26/7 after…
I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help
I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after my husbands death
Olly advised me to return to see him on the Wed 29th when we could sort out the problem
This was done and all my concerns were dealt with and I was able to continue my long term account with Vodafone
Both Olly and his trainer Ash were helpful, thoughtful considerate and understanding
I am very happy to have my account with Vodafone
July 29, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Penelope,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone and broadband upgrade supported by Olly
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my preferences, rather than pushing to make a sale. He then supported with scheduling a engineer to upgrade my broadband while reducing my monthly cost.
July 27, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Tom,
Thanks for the lovely review and fantastic support for Olly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service Olly
I knew what i wanted from the get go, the entire process was easy straight forward and efficient. I was served by Olly.
July 24, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hey Chad,
Thanks for the lovely review and fantastic support for Tuhin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Upgrade Sim only contract
Sree went through things thoroughly and found the best deal for me. He was polite and courteous throughout.
July 15, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Sree, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sree was extremely helpful and…
Sree was extremely helpful and understanding and went above and beyond what my initial request was and I ended up with a far better and greatly enhanced deal for my mobile, which wasn’t what I’d originally gone into store for. Sree’s expertise and patience was greatly appreciated.
July 4, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Janet, thank you so much for your wonderful review and the amazing support you’ve shown for Sree, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Olly
Olly was great professional helpful knowledgeable and explained everything I needed too do. He made my experience of purchasing and transferring my phones a lot easier than the last time I did it Thank you Olly
June 23, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Christine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Olly
Olly, the assistant was very helpful, very patient ( I am eighty) and understood my queries. A credit to Vodafone.
June 19, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Ann,
Thanks for the lovely review and fantastic support for Olly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Sree at Vodafone…
Excellent service from Sree at Vodafone Newmarket. They made my phone upgrade quick, easy, and stress-free. Sree was friendly, knowledgeable, and took the time to help me choose the best option for my needs. Highly recommended!
June 19, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thank goodness for Olly
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious.
Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all with the utmost aplomb.
Olly is a shining example of why physical stores with capable real humans must always remain.
Thanks everso.
June 12, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Imo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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