I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... See more
Company replied
Location
Switch location76a High Street, CB8 8JX Newmarket, GB
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See what reviewers are saying
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... See more
Company replied
Olly was fantastic from the moment I walked into the store. Listened to what I needed phone & lifestyle wise and arranged a deal perfectly. Didn't feel pressured to buy and Olly even discussed how... See more
Company replied
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newmarket
Written by the company
Contact info
76a High Street, CB8 8JX, Newmarket, United Kingdom
4.9
Excellent
303 reviews
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Super helpful staff
Came in to sort out adding broadband to my account. Olly was fantastic. I explained I'm with Virgin currently and Olly took extra time to check that they can switch me still without me contacting Virgin. He took me through all 3 packages on offer from best budget right through to fastest available with added WiFi boosters.
November 30, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Jennifer,
Thanks for the lovely review and fantastic support for Olly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tuhin helped me to get a really good…
Tuhin helped me to get a really good deal for iPhone 16. He explained me all the available options and was clear about the prices and plans.
November 30, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Jithu,
Thanks for the lovely review and fantastic support for Tuhin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been with vodafone many years…
I have been with vodafone many years and have always had great service especially from Olly
November 14, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Newmarket sshop
Visited Newmarket shop for a new phone, greeted with a friendly assistant he assessed our needs and recommended an affordable option.
Went through the call plan options and the credit detail clearly and precisely, explaining everything clearly.
A very friendly and sociable assistant.
A pleasurable visit to the shop
November 7, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi. We're happy to hear that you had a positive experience in our shop and appreciate you sharing your fantastic feedback with us. It's great to know that our team member was helpful in assessing your needs and explaining the options clearly. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Customer Service - Newmarket Branch
We were served by Sree at the Newmarket branch today. My 78yo Mother wanted to switch provider and Sree was able to assist. He was incredibly helpful and reassuring during this process. He explained everything in a way she could understand and was patient and kind. He has restored her faith in customer service!
Thanks again for your help and support today. I would recommend to anyone who wants face to face assistance and support.
November 5, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I went to vodafone Newmarket store to…
I went to vodafone Newmarket store to enquire about a product. Shreejit was very helpful, calm and patient.
October 31, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi. We're happy to hear that you found our team member helpful, calm, and patient during your product inquiry at our Newmarket store. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Olly was really helpful and has been…
Olly was really helpful and has been for the past few years I have been coming in here
October 8, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Sree couldn’t have been anymore…
Sree couldn’t have been anymore helpful. It was very quick and easy to sort an upgrade and a sim only for my son. Very nice guy and helped us get the best deal and cost 👍
September 20, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great service from Olly
Great service from Olly. Very patient, knowledgeable and friendly.
September 20, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hi Victor. Thank you for your review for Holly. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tuhin has been incredibly helpful and…
Tuhin has been incredibly helpful and given first class service with a smile
September 5, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
We're happy to hear that you received such excellent service! We appreciate you taking the time to leave us this wonderful feedback.
Thanks,
Vodafone Social Media Team
Thea offered great customer service and…
Thea offered great customer service and was very welcoming and helpful for my equity regarding my contract
August 22, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Sree was very helpful in finding the…
Sree was very helpful in finding the perfect plan for me. I was very impressed by his knowledge.
August 6, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Synthia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Olly and a great…
Great service from Olly and a great price on upgrade
August 9, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Neil,
Thanks for the lovely review and fantastic support for Olly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reinstatement of mobile number; TUHIN‘s great effort
My pay-as-you-go Vodafone number was disconnected after expiry of a bundle in May although it was used during April and not been left idle for months. It is not clear why this was the case. TUHIN was an excellent advisor and was able to contact the relevant department and got the number reinstated for me; very helpful, knowlegdable and an exemplary representative of Vodafone. Many thanks!
July 6, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nothing is too difficult for the Newmarket Team.
Once again exceptional service from Tuhin and the team at Newmarket. Where their competitors struggle, nothing is too much effort for Newmarket, hence we now have all family numbers and broadband accounts with them. Thanks again for making it smooth and easy.
July 12, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Adam,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tuhin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sree was fantastic
Sree was fantastic. Really Really helpful and was so good. Has superb knowledge and is a credit to himself and Vodafone.
July 6, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Olly was wonderful and helped our…
Olly was wonderful and helped our family to make everything meet our budget.
July 3, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Lizzy,
Thanks for the lovely review and fantastic support for Olly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We found Sree to be really helpful
We found Sree to be really helpful. He explained everything very clearly. He made sure we understood all aspects of what the contract would be costing each month and what we were getting for that. Highly recommend and definitely would use again
June 28, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Chris,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really great service by Sreejith
Really great service by Sreejith. He was really helpful.
June 28, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Sreebhadra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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