I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... See more
Company replied
Location
Switch location76a High Street, CB8 8JX Newmarket, GB
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See what reviewers are saying
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... See more
Company replied
Olly was fantastic from the moment I walked into the store. Listened to what I needed phone & lifestyle wise and arranged a deal perfectly. Didn't feel pressured to buy and Olly even discussed how... See more
Company replied
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newmarket
Written by the company
Contact info
76a High Street, CB8 8JX, Newmarket, United Kingdom
4.9
Excellent
303 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Vodafone UK - Newmarket
Hey Aaron,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sree was exceptional
Sree was exceptional. I had had my phone stolen. His calm approach and efficiency in setting me up with a new phone and blacklisting the stolen one turned a traumatic experience into a pleasant one.
Thank you Sree.
May 10, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Carol,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Olly who listened to my…
I was served by Olly who listened to my request, understood what was required and then gave me 3 options. Having selected my preferred option he then did the necessary set up whilst keeping me informed of what he was doing. At all times I felt I was being dealt with in a professional and efficient manner
May 6, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Steve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Newmarket Vodafone store
We went into the Newmarket Vodafone store, as we had a problem with our current contract.
Sreejith the retail advisor, was excellent, very knowledgeable, and he spent time resolving our problem.
We were very impressed with the service given.
April 28, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Brian,
Thanks for the lovely review and fantastic support for Sreejith.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Latest upgrade
Dealt with Olly, very helpful and knowledgeable, probably the easiest upgrade I e ever head.
April 12, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Steve,
Thanks for the lovely review and fantastic support for Olly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sree was brilliant really helpfully and…
Sree was brilliant really helpfully and a pleasure to deal with
April 11, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Peter,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hey Jo,
Thanks for the lovely review and fantastic support for Tuhin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sree was very helpful and friendly and…
Sree was very helpful and friendly and explained everything in great detail.
March 29, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service by Olly
Excellent service by Olly - so professional, helpful and knowledgeable- made the experience good.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Abbs,
Thanks for the lovely review and fantastic support for Olly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Outstanding Customer Service - Olly
Olly was outstanding today with his customer service. He went above and beyond to ensure I had the correct WiFi package I struggle with understanding certain things and he was very empathetic and stood out. I have not ever received customer service like this before from Vodafone. He helped explain everything to me in a way which I understood and didn’t rush me and provided me with the BEST service today. Olly is a real credit to your team and should be recognised for his hard work and faultless customer service. Charisma and personality goes a long way when working with the public.
February 25, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Natasha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent help and advice
Olly took time to explain everything and help me with my decision on which phone to upgrade to
February 16, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey JR,
Thanks for the lovely review and fantastic support for Olly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sree was excellent
Sree was excellent. Managed to get me a new device upgrade with a brilliant deal.
February 6, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Paul,
Thanks for the lovely review and fantastic support for Sree.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Tuhin on my mobile…
Great service from Tuhin on my mobile upgrade and helped me set up new phone.
February 4, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Janice,
Thank you so much for your wonderful review and the amazing support you’ve shown for Tuhin —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Tuhin sold me a phone and new plan and…
Tuhin sold me a phone and new plan and it was fantastic. He worked through everything to make sure I was all set up. Very happy
January 26, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Michaela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Computer slow, company great
Computer was slow, but the company was great. Sales advisor Olly is a funny guy, and went above and beyond what I expected.
January 26, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Eric,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sree was very patient and professional
Sree was very patient and professional. Sorted out the issue with my phone
January 12, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Yvonne,
Thanks for the lovely review and fantastic support for Sree.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Olly @ Vodafone
Olly was very helpful and efficient. It was much nicer dealing with a very pleasant human rather than a screen. Job done! Big thank you.
January 7, 2026
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Poppy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tuhin provided a excellent service and…
Tuhin provided a excellent service and helped me setup my phone.
December 30, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey there,
Thanks for the lovely review and fantastic support for Tuhin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sree assisted me in getting a new…
Sree assisted me in getting a new contract from Vodafone. He was very friendly and informative. He explained the contract details very thoroughly and was a stress-free experience
December 27, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey there,
Thanks for the lovely review and fantastic support for Sree.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Olly upgrading me to…
Great service from Olly upgrading me to a new phone
December 4, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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