I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... See more
Company replied
Location
Switch location76a High Street, CB8 8JX Newmarket, GB
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See what reviewers are saying
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... See more
Company replied
Olly was fantastic from the moment I walked into the store. Listened to what I needed phone & lifestyle wise and arranged a deal perfectly. Didn't feel pressured to buy and Olly even discussed how... See more
Company replied
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newmarket
Written by the company
Contact info
76a High Street, CB8 8JX, Newmarket, United Kingdom
4.9
Excellent
303 reviews
Asks customers to review
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Olly
I went to the Vodafone shop in Newmarket and I had a member of staff (Olly) greet me at the door and was amazingly helpful when upgrading my phone. Also had a great chat with the whole team while we were sorting out the contract. Couldn’t recommend Olly’s services enough!
February 14, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great service from Tuhin.ahmad at…
Great service from Tuhin.ahmad at Newmarket Vodaphone ,knows his stuff and has excellent knowledge very helpful goes that extra mile for you .
January 22, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Duncan. Thank you for your review for Tuhin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
SREE was very helpful
SREE was very helpful, polite and patient and persevered in getting me a good mobile phone deal. Excellent customer service.
January 24, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi. Thank you for your review for Sree. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful… so helpful… after waiting…
Very helpful… so helpful… after waiting 6 months! Sree was amazing!
February 10, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Marilyn
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
Sree and Tuhin made the transition to…
Sree and Tuhin made the transition to Vodafone seamless
February 8, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Eric. Thank you for your review for Sree and Tuhin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Knowledgeable and Professional
Served by Olly.
Knowledgeable, clear and friendly. Understood my objectives and provided a variety of options. Did not push the ‘upsell’ hard to me which was appreciated.
February 6, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi William,
Thanks for your review for Olly. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Holly Service was Great she founds me a…
Holly Service was Great she founds me a great deal
February 4, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hello, Gencho,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Sree at Vodafone Newmarket provided…
Sree at Vodafone Newmarket provided excellent service! He was patient, knowledgeable, and really helped me with getting a new contract. Highly recommend
January 31, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hi Jisha,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Holly was excellent.
Holly was excellent.
She is very knowledgable,friendly and approachable.
January 23, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Don,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hi. Thank you for your review for Holly. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was excellent
Holly was excellent, very professional and knowledgeable about the whole process.
An asset to your company.
January 20, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Tim. Thank you for your review for Holly. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tuhin Ahmad in Newmarket was very good…
Tuhin Ahmad in Newmarket was very good with us. He patiently spent over 4 hours with us sorting out our new phone which had problems that were not his fault.
January 20, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Steve. Thank you for your review for Tuhin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sree
Sree, provided an excellent service, friendly and practical, certainly an excellent provider.
January 19, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hello, Robert,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Sree.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Olly was very informative friendly and…
Olly was very informative friendly and down to earth I appreciated his help and advice
January 18, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hi. Thank you for your review for Tuhin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone needs Olly
Olly was friendly, helpful and clear.
Explained all options thoroughly, made the 45mins in the Vodaphone shop a more pleasant experience than expected.
January 8, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Oriel. Thank you for your review for Olly. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience in the Vodafone shop…
Great experience in the Vodafone shop today I already have an account there, my brother who is deaf wanted a new phone and switch to Vodafone. The lovely Holly was very helpful, set it all up and was very customer friendly, thank you.
January 6, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Richard,
Thank you for the 5 star review! We're happy to hear about the great customer service you and your brother have received.
Thanks,
The Vodafone Social Media Team
Olly was very helpful in the Newmarket…
Olly was very helpful in the Newmarket store on Sunday.
He has asssisted myself and children with there phones on a number of occasions and been very helpful indeed every time.
January 5, 2025
Unprompted review
Reply from Vodafone UK - Newmarket
Hello,
It's always our aim to provide a helpful service, so it's great to hear that Olly delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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