I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... See more
Company replied
Location
Switch location76a High Street, CB8 8JX Newmarket, GB
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I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... See more
Company replied
Olly was fantastic from the moment I walked into the store. Listened to what I needed phone & lifestyle wise and arranged a deal perfectly. Didn't feel pressured to buy and Olly even discussed how... See more
Company replied
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newmarket
Written by the company
Contact info
76a High Street, CB8 8JX, Newmarket, United Kingdom
4.9
Excellent
303 reviews
Asks customers to review
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Great service
Great service! Sree was very helpful when I went in to buy a new phone, would definitely reccomend.
November 2, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hello, Joe,
It's great to hear that you received a 5 star service from Sree! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sree was very friendly and helpful
Sree was very friendly and helpful. Thought of leaving Vodafone but ended up getting on a upgrade which helped me save a lot more money.Thank you sree
November 2, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hello, Kashif,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Holly help my to decide with my new…
Holly help my to decide with my new phone and contract today.thank you.
October 27, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Sree was very helpful and efficient
Sree was very helpful and efficient. He sorted all my problems and gave me his attention.
October 25, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Cheryl,
Thanks for your review for Sree. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thorough and very helpfull to the end
October 23, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hi Emily,
Thank you for taking the time to leave us a 5 star review!
Thanks,
The Vodafone Social Media Team
Greatly appreciated services from Olly
Greatly appreciated services from Olly.
He was absolutely fantastic and helpful.
October 19, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Neil,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and thank yo for the feedback about Olly's customer service.
Thanks,
The Vodafone Social Media Team
HOLLY WAS ABSOLUTELY AMAZING AND HELPFUL
October 9, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Chris, thanks for letting us know hoe helpful Holly was today 😊
All the best, The Vodafone Social Media Team
Tuhin
Tuhin - really friendly and helpful - more than I could expect for which many thanks
October 6, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Simon. Thank you for your review for Tuhin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tuhin was very helpful and patient.
October 5, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Exceptional Service at Vodafone Newmarket by Sreejith
I recently visited the Vodafone store in Newmarket to explore Wi-Fi options and had an excellent experience. Sreejith, who assisted me, was extremely knowledgeable and patiently explained all the details in an easy-to-understand way. He thoroughly answered all my questions, ensuring I grasped the different plans and features available. His friendly attitude made the entire process enjoyable. I ultimately chose the Full Fibre 150 plan, which suits my needs perfectly. Sreejith also helped me apply the Vodafone Together discount, making my visit even more worthwhile. I highly recommend this store for anyone in need of telecom assistance!
September 27, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Sreebhadra,
Thank you for taking the time to leave a review. It's great to hear about your recent experience and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New contract…
Sree was very helpful and got me a new phone quickly
September 23, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Mr S, thank you for the great feedback about Sree and congrats on the new phone.
Thanks,
The Vodafone Social Media Team
Tuhin very helpful very knowledgeable…
Tuhin very helpful very knowledgeable very polite worth more than he's paid I'm sure
September 22, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Vicky. Thanks for the review, we are glad to hear about the great service provided by Tuhin.
Thanks,
The Vodafone Social Media Team
Tuhin at Newmarket branch was fantastic…
Tuhin at Newmarket branch was fantastic & very patient with us & they are all so professional but yet still make us feel like part of the Vodaphone family
September 21, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Matthew, thanks for your great feedback for our Newmarket team. It's great to see they were patient and helped you find the best plan.
Thanks again, The Vodafone Social Media team
Helpful and efficient!
This morning Holly helped us. She was so patient, friendly and efficient as we changed to Vodaphone.
Great customer service!
September 3, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi June. Thank you for your review for Holly. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tuhin
Tuhin
Pleasant Sales Assisstant but due to slow wi-fi connection it meant a 2hour visit!
September 2, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Angela. Thank you for your review for Tuhin. Minus the delay in store, it's always lovely to read nice feedback for our advisors. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was extremely helpful in advising…
Holly was extremely helpful in advising on a new handset and renewing my contract.
August 30, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
It's great to see you're staying with us, and Holly took their time to find you the best available deal. I hope you're loving your new phone
Thanks, The Vodafone Social Media team
Great service
Great service, good offer! Absolutely satisfied! Thanks for Olly
August 30, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
hey Gabor, It's always good to see when one of our team have such a great impression on our customers.
Thanks for your feedback, The Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hi, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
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