I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... See more
Company replied
Location
Switch location76a High Street, CB8 8JX Newmarket, GB
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I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... See more
Company replied
Olly was fantastic from the moment I walked into the store. Listened to what I needed phone & lifestyle wise and arranged a deal perfectly. Didn't feel pressured to buy and Olly even discussed how... See more
Company replied
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newmarket
Written by the company
Contact info
76a High Street, CB8 8JX, Newmarket, United Kingdom
4.9
Excellent
303 reviews
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Tuhin was really helpful and polite
I wanted an upgrade as my Samsung S10 wasn't charging properly. Tuhin asked about how I use my mobile and helped me choose a phone that is right for me and at a monthly price that I can afford. He was very polite and spent a long time going through everything I needed to know.
August 18, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi. Thank you for your review for Tuhin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hey Darren,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great friendly service
Great friendly service
Holly was very helpful & had the patience
Of a saint
August 15, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi there,
This is lovely feedback for Holly. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Holly helped me out purchasing my new…
Holly helped me out purchasing my new phone, she was very kind and thoughtful and helped me choose the right one, she gave the best deals I required and I have to thank her and Vodafone for their services, thank you 😊 🙏 😀 ☺️ ❤️.
August 13, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Nicholas,
Thanks for sharing your fabulous feedback for Holly. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service
Recently visited Vodafone Newmarket to upgrade my phone and was met by Sree. He was very friendly and welcoming and spent the time explaining the various options to enable me to pick the right plan. Excellent customer service so I not only upgraded my phone but I also added another phone contract to my account.
August 4, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Karen,
It's great to hear about your recent experience and feedback. Thank for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service and support from Sree
Great customer service and support from Sree at Vodafone Newmarket. He found me a great new contract/phone and followed that up with outstanding support today with the issues I had been experiencing with my phone.
Thank you and well done Sree.
I would highly recommend him.
August 10, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Peter,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and informative
Very helpful and informative. Solved my problem quickly. The store employee was called Tuhin. He was very helpful.
August 3, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Jenny,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was first given extremely competent…
I was first given extremely competent and friendly advice by Olly and then a day later by Sree. Top job from both of them, thank you very much.
August 2, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Elmar, Thanks for your awesome feedback for Ollie!
All the best, The Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hi Stephen,
Thanks for reviewing and sharing this feedback for Tuhin.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Holly was incredibly helpful and…
Holly was incredibly helpful and knowledgeable with upgrading my mobile phone. Nothing was too much trouble and she is an excellent ambassador for Vodaphone.
August 1, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Jane,
It's great to hear about your recent experience and feedback for Holly. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thank you Holly
Thank you Holly ! Every time I visit your store you make it a great experience. Thank you so much for helping m with my profile changes and more recently with my new contact.
July 20, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Val,
This is a great review for Holly. Thanks for sharing your experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
The experience I had today was…
The experience I had today was excellent. Sree was very helpful and explained everything.Thank you sree
July 30, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Ann,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Holly was so helpful
Holly was so helpful, polite & explained everything. Answered any questions confidently
Nothing was too much trouble
July 19, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Christine. Thank you for your review for Holly. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tuhin was very helpful and did a…
Tuhin was very helpful and did a brilliant job.
Richard
July 16, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Richard, thank you for your feedback. I'm glad Tuhin was so helpful today 😊
Thanks again, The Vodafone Social Media Team
Holly was very helpful and didn't make…
Holly was very helpful and didn't make me feel stupid.
July 8, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Janey,
Thanks for sharing this review for Holly. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vodafone Newmarked
Holly at the shop was very welcoming and made me feel at ease. Holly Was very knowledgeable about what packages suited my needs and not influenced with the need to just reach a quotation line for sells. Holly was respectful and made my custom feel valued. I will definitely travel back to the Newmarket shop and ask for Holly.
July 10, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Chris, This is great to see and just how we want our customers to feel when they visit us. It's also great to see Holly was able to answer any questions you had 😊
Thanks for your awesome review, The Vodafone Social Media Team
Holly was great.Good service.pleasant…
Holly was great.Good service.pleasant manner..very helpful…,
July 8, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hey Terry,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newmarket
Hello, Stephen,
Thanks for writing a review. It's wonderful that you received a great experience with Tuhin, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
I went to Vodafone Newmarket today
I went to Vodafone Newmarket today , sree was really nice to explain regarding plans, he is so humble he is pleased to listen the concerns patiently with great understanding, thank you sree from new market.
July 7, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hello, Suresh,
It's always lovely to hear positive feedback, so it's lovely to hear that you received great service from Sree. Thanks for leaving a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Holly (Newmarket Vodafone branch) was…
Holly (Newmarket Vodafone branch) was lovely and friendly and very helpful. Was able to get info about my broadband and have an upgrade in store on my phone contract so Thankyou very much
July 1, 2024
Unprompted review
Reply from Vodafone UK - Newmarket
Hi Sasha. Thank you for your review for Holly. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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