Lauren helped out a lot today in getting a good airtime deal on both my daughter’s phone and mine. She also walked me thru the deal if I was to upgrade my phone and explained the plan and phone plan i... See more
Company replied
Location
Switch locationUnit 12 - 10 Friars Walk Shopping Centre , John Frost Square, NP20 1EA Newport, GB
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Think it was the manager who served us mainly (but spoke to one of his colleages just before that) - we needed mobile broadband urgently (existing provider cancelled our contract too early and could n... See more
Company replied
Our recent visit to Vodafone, Friars Walk, Newport. We went in to upgrade to new phones. Haris greeted us and dealt with our upgrade. He professionally took us through every step of the process. There... See more
Company replied
Popped in on the off chance to update my airtime plan and got a great deal on a new phone too. Great service, prompt, options given. Naz was extremely helpful and all completed promptly.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newport Friars Walk
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 12 - 10 Friars Walk Shopping Centre , John Frost Square, NP20 1EA, Newport, United Kingdom
4.9
Excellent
181 reviews
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Amna was so helpful kind and patient…
Amna was so helpful kind and patient with me and my daughter and helped us loads. Thank you
August 24, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Sian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newport Friars Walk
Hey Cerys,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pedro found me a great deal and was…
Pedro found me a great deal and was very helpful. Would recommend this store to friends and family. As someone who gets anxious switching phones over it was very easy and stressless
August 10, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren helped out a lot today in…
Lauren helped out a lot today in getting a good airtime deal on both my daughter’s phone and mine. She also walked me thru the deal if I was to upgrade my phone and explained the plan and phone plan in detail with me. I will be back when I am ready to upgrade and will seek out Lauren
August 10, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Lauren. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped in on the off chance to update…
Popped in on the off chance to update my airtime plan and got a great deal on a new phone too. Great service, prompt, options given.
Naz was extremely helpful and all completed promptly.
August 9, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Robyn,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pedro was helpful and helped me get a…
Pedro was helpful and helped me get a great deal!
July 27, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Tony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amna
Amna
Was very helpful, friendly, patient and very easy to talk to. She is an asset to your company 🙂.
July 25, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Becky,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pedro helped me find a great deal
Pedro helped me find a great deal! Thank you
July 24, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Came in today and had lovely service…
Came in today and had lovely service from Nazia was very helpful and was able to take my phone same day .
July 18, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Hope,
Thanks for the lovely review and fantastic support for Nazia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Siobhan was extremely helpful today…
Siobhan was extremely helpful today securing my new contract phone at Vodafone, thanks siobhan
July 6, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Andrew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren from the Newport store was…
Lauren from the Newport store was excellent as always a real credit to the company always goes through everything making sure I know everything that’s going on very knowledgeable highly recommend Lauren to everyone
July 1, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newport Friars Walk
Hey Bimali,
Thanks for the lovely review and fantastic support for Naz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Pedro for the great service…
Thank you Pedro for the great service and finding me a great deal.
June 27, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Cameron,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amna wonderful customer service and…
Amna wonderful customer service and alway have a good experience very impressed thankyou
June 24, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Janine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Siobahn and Haris gave me excellent…
Siobahn and Haris gave me excellent service. Top marks!
June 18, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Lauren was really helpful as I had a…
Lauren was really helpful as I had a terrible problem with my Google pixel 10 and she managed to resolve it and help me change plans on my account.
June 15, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Duncan
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lauren was really helpful getting me…
Lauren was really helpful getting me set up with my new Z fold 7. None in stock but she made sure to get it sent out asap and also made sure I walked away with the best price. Thanks a lot!
June 13, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Asher,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you Pedro for finding a great…
Thank you Pedro for finding a great deal. Would recommend.
May 16, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Craig,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Lauren has been so helpful over ladt…
Lauren has been so helpful over ladt month in transfering from business to personal acount.
Friendly, helpful and efficient..thank you
May 9, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Nicola,
Thanks for the lovely review and fantastic support for Lauren .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pedro delivered fantastic service and…
Pedro delivered fantastic service and built a great rapport with me during my visit. He was very knowledgable and helped me to make an informed decision on my upgrade
May 8, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Rhys,
Thanks for the lovely review and fantastic support for Pedro.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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