Excellent service, Pedro served us and was professional and friendly the whole time. He found us the best deal for a new Samsung S26 Ultra and let us pick the colour. Highly recommend the Newport stor... See more
Company replied
Location
Switch locationUnit 12 - 10 Friars Walk Shopping Centre , John Frost Square, NP20 1EA Newport, GB
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See what reviewers are saying
Amna is really amazing. She is so patient and really really helpful. Honestly the best customer service i have ever received. AMNA is an absolute star. She deserves a promotion. Thank you amna I am e... See more
Company replied
Lauren was absolutely fantastic, talked us through the products, options and next steps. Got us all sorted, ordered and out super quickly. Lovely service. Thank you Lauren x
Company replied
Think it was the manager who served us mainly (but spoke to one of his colleages just before that) - we needed mobile broadband urgently (existing provider cancelled our contract too early and could n... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newport Friars Walk
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 12 - 10 Friars Walk Shopping Centre , John Frost Square, NP20 1EA, Newport, United Kingdom
4.9
Excellent
189 reviews
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I came in today to buy a new phone and…
I came in today to buy a new phone and Lauren was very friendly and helpful. She listened to my needs and what I was looking for and recommend the perfect phone.
Lauren also gave me a great deal on a new tablet which I was not expecting, but happy to receive.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Aaron,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lauren provided excellent customer…
Lauren provided excellent customer service excellent knowledge on products very helpful and friendly.
February 9, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newport Friars Walk
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newport Friars Walk
Hey Andy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been a customer with Vodafone many…
Been a customer with Vodafone many years n dealt with alot of different members of staff but Amna from friars walk newport ABSOLUTELY fantastic. Very very kind helpful n guided me to the best plan to suit n meet my needs...
February 9, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Rocky,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amna was extremely helpful setting up a…
Amna was extremely helpful setting up a new contract and made everything quick and painless. Came back again to speak with them exclusively
January 13, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Scott,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I loved the service today
I loved the service today. Got my new Samsung S25 and everything was quick and very straightforward, staff knows what to do, and what to offer for my need, thanks Lauren. Appreciated. Deffo advice.
January 4, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Harris n Naz were absolutely fab
Harris n Naz were absolutely fab, both were very helpful, i cannot fault the service!! thank you both
January 3, 2026
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Charlie,
Thanks for the lovely review and fantastic support for Harris n Naz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Had really good service from naz.
December 19, 2025
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Ceri,
Thanks for the lovely review and fantastic support for Naz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amna was Absolutely wonderful…
Amna was Absolutely wonderful experience very helpful x
December 22, 2025
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amna is such a helpful person
Amna is such a helpful person, she can't do enough for customers. Always polite, approachable and kind, thank you very much Amna..
December 19, 2025
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Patricia,
Thanks for the lovely review and fantastic support for Amna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amna did an amazing job at helping me…
Amna did an amazing job at helping me get the best deal possible. And I'm truly grateful for the service she provided.
December 17, 2025
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hi Alex,
Thank you so much for your wonderful review and the amazing support you’ve shown for Amna—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newport Friars Walk
Hey Gavin,
Thank you for the wonderful review and your incredible support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone experience
Updating our contract and the young lady was very helpful and patient. Offering us good advice.
December 5, 2025
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Deborah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren was extremely helpful and very…
Lauren was extremely helpful and very patient. Very knowledgeable and made the whole experience of upgrade and replacement very easy.
November 25, 2025
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newport Friars Walk
Thanks for your review,
Vodafone Social Media Team
Siobhan was so helpful to me sorting…
Siobhan was so helpful to me sorting out my new phone and copying everything over
November 19, 2025
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service and very friendly
Great service and very friendly. Nazia was very helpful in deciding on what best deal would work for me. She was very polite and provided service with a smile.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Amna was very good and helpful with my…
Amna was very good and helpful with my upgrade thank you 11 out of 10
November 1, 2025
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hi. We're so glad to hear that you had a positive experience with your upgrade and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazia was very helpful and friendly…
Nazia was very helpful and friendly with my upgrade, sorted out a very good deal for me
Thank you so much
October 15, 2025
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
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